1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

wifi doesn't connects to laptop without ethernet cable

Discussion in 'Networking' started by mcs61293, Jun 25, 2016.

Thread Status:
Not open for further replies.
Advertisement
  1. mcs61293

    mcs61293 Thread Starter

    Joined:
    Jun 25, 2016
    Messages:
    24
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
    Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, x64 Family 6 Model 23 Stepping 10
    Processor Count: 1
    RAM: 984 Mb
    Graphics Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 268 Mb
    Hard Drives: C: Total - 49899 MB, Free - 33327 MB; D: Total - 49999 MB, Free - 7540 MB; E: Total - 52624 MB, Free - 7894 MB;
    Motherboard: LENOVO, JIWA1
    Antivirus: None

    My wifi doesn't connects to laptop wirelessly. It works fine on mobile but in my laptop my wifi doesn't even shows its name.
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,960
    First Name:
    Wayne
    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC
    You will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file to the faulty PC and install the program.
    You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.
    If you do not have another PC
    Do you have a phone connected to the internet - can you photograph the result and post the image in a reply​

    http://go.pardot.com/l/66982/2015-01-26/2361i
    enter you details
    Download this file "DOWNLOAD WI-FI INSPECTOR Vx.xx "
    ( the site now appears to allow webbased emails like gmail, hotmail, outlook and yahoo to be used )

    There is also a xirrus gadget, But that does not have all the fuctionality "DOWNLOAD GADGET Vx.xx

    Alternative links - Use the links below
    Do NOT use any of the download managers offered - Cnet , just use the direct link below - and click on the download button
    http://www.softpedia.com/get/Network-Tools/Network-Monitoring/Xirrus-Wi-Fi-Inspector.shtml
    http://download.cnet.com/Xirrus-Wi-Fi-Inspector/3000-18508_4-75758254.html


    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You will need to have NET Framework installed for the WiFi Inspector to function.
    Stand alone version of.net framework https://www.microsoft.com/en-us/download/details.aspx?id=49981
    On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

    Run the program

    A user guide is available here
    https://www.xirrus.com/free-tools/

    post a screen shot of the program running.
    if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

    post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)

    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
    note: the signal level is a negative number, so for example -88 is worst and -40 is better

    To post a screen shot of the active window.

    Windows XP
    Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

    Vista or Windows 7
    you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
    http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

    Windows 8 & 10
    you can use the snipping tool > Open Snipping Tool
    (From the Windows 8 Start Screen, or windows 10 Search, type "snip" and press enter)
    (From windows 10 - All Apps>Windows Accessories>Snipping Tool
    >Press the Esc. key.
    >go back to your Windows 8 start screen - Swipe from left or press Window Button
    >Press Ctrl+PrntScr button to use Snipping Tool
    see here
    http://www.pcadvisor.co.uk/opinion/windows/3415854/how-take-screenshot-in-windows-8/
    http://www.pcadvisor.co.uk/how-to/windows/3405830/how-take-screenshot-in-windows-8/

    To upload the screen shot to the forum, bottom right of your post are some buttons ("Upload File" button) and then select the file you want to upload, click on "Open", and the file will be attached to the post.
    ------------------------------------------------------------------------
     
    mcs61293 likes this.
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,610
    First Name:
    Frank
    You appear to have a Lenovo G530 Laptop which has full driver support only for Windows XP and Windows Vista 32-bit/64-bit.
    Is that correct?

    If it is, it's running the most system-hungry version of Windows 7 32-bit there is with the following hardware:
    Intel Celeron 900 2.20 GHz single-core processor
    processor.JPG
    Mobile Intel 45 Express Chipset graphics
    graphics.JPG
    1 GB(1024 MB) of DDR2 RAM
    It also has a 160 GB hard drive(actual capacity is 148.94 GB) which is divided into 3 small partitions.
    Judging by the size of the C: drive and the amount of free space in it and the lack of an installed antivirus program, I'm guessing this is a very recent install of Windows 7 Ultimate 32-bit.
    Is that correct?

    ----------------------------------------------------------------
     
    Last edited: Jun 25, 2016
  4. mcs61293

    mcs61293 Thread Starter

    Joined:
    Jun 25, 2016
    Messages:
    24
    Screen shot of wifi inspector
    mcs612.JPG
     
  5. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,960
    First Name:
    Wayne
    would you also provide answers to Franks questions
    Is this a genuine version of Windows 7 Ultimate ?

    There are no windows 7 drivers for that wireless adapter going by the Lenovo website
     
  6. mcs61293

    mcs61293 Thread Starter

    Joined:
    Jun 25, 2016
    Messages:
    24
    Yes it is genuine copy of Windows 7. I have got this installed on my laptop about 4 or 5 years ago
     

    Attached Files:

  7. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,960
    First Name:
    Wayne
    Please run the MGA Diagnostic Tool and post back the report it creates:
    • Download MGADiag to your desktop.
    • Double-click on MGADiag.exe to launch the program
    • Click "Continue"
    • Ensure that the "Windows" tab is selected (it should be by default).
    • Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
    • Paste the MGA Diagnostic Report back here in your next reply.
     
  8. mcs61293

    mcs61293 Thread Starter

    Joined:
    Jun 25, 2016
    Messages:
    24
    MgaD report mcs612mgaD.JPG
     
  9. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,960
    First Name:
    Wayne
    Thats showing as an OEM version which did not come with the PC

    where did you purchase the Windows 7 ultimate from ?

    often non-genuine versions have network issues suddenly and will not work
    as there are also no drivers for that model adaptor from the manufacturer , its going to be difficult to get a driver as its just listed as a generic broadcom adaptor
     
  10. mcs61293

    mcs61293 Thread Starter

    Joined:
    Jun 25, 2016
    Messages:
    24
    I have got this from some random computer guy from my office
     
  11. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,960
    First Name:
    Wayne
    i think you have been provided with a counterfeit version of windows
    Windows 7 ultimate is a very common product that is pirated
    Also We have seen on the forums a lot of issues with pirate copies of Ultimate and Networking issues

    in addition, as regards Franks post, the PC does not appear to be supported with windows 7 , and would have been running extremly slowly with only 1GB of ram , if they are the specs

    I'm awaiting some feedback on the MGA report - at the moment
     
    mcs61293 likes this.
  12. mcs61293

    mcs61293 Thread Starter

    Joined:
    Jun 25, 2016
    Messages:
    24
    Yes its not working correctly, lately I have updated my graphic driver at PC workshop but still my laptop screen blackouts completely while I am working on it.
     
  13. mcs61293

    mcs61293 Thread Starter

    Joined:
    Jun 25, 2016
    Messages:
    24
    Ok so what do I do now?
     
  14. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,960
    First Name:
    Wayne
    nothing, we can do, as there are no drivers and a pirated copy of windows 7 by the look of it.

    Given the low spec of the machine , you may want to look into running other operating systems - like linux/ubuntu

    windows 7 is not really going to work on that PC

    what was originally on the PC XP or Vista
     
  15. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    111,817
    We need to see the full report (not a screenshot of one small portion of it). Please follow the directions as posted and provide the full report.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1173528

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice