Solved Wifi is bad after the screen got broken

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Majd62

Thread Starter
Joined
Jul 2, 2018
Messages
2
Hi I have HP Notebook - 15-r262nj
Windows 10
The screen got broken. I use a second monitor screen instead
But now the wifi is working too slow (it appears that the wifi is poor even beside the router 0.5 meter) and when I go far (5 meters xD) it doesn't work at all
What might be the problem? Thanks
 

zx10guy

Trusted Advisor
Spam Fighter
Joined
Mar 30, 2008
Messages
6,665
Could be what happened to break your screen messed up the wireless antennas which are usually routed around the actual laptop screen. You might be lucky and the antenna leads have popped off due to the physical impact to the screen and you can just reattach them.
 

Couriant

James
Moderator
Joined
Mar 26, 2002
Messages
40,288
To confirm what zy10guy has mentioned, your wireless antennas are located in the bezel of your display screen so depending on your damage, you may have also damage the wires as well. Here is the link to your machine's manual: http://h10032.www1.hp.com/ctg/Manual/c04763947

Page 29 (19 if you are looking at the pages on the manual) has the image of the screen. Item 5 is the wireless antennas.

If you are not looking to replace that item, you would need to purchase a USB wireless adapter.
 

managed

Allan
Moderator
Joined
May 24, 2003
Messages
15,224
In the manual Couriant linked to check page 30 & 31 for how the antenna leads connect to the wireless card.
Reattach them if they have disconnected from the card. It's a fiddly job but they will pop on if they are located directly above the circles on the card before you press down.
 

Majd62

Thread Starter
Joined
Jul 2, 2018
Messages
2
Thanks alot, you was right, antenna cable was cut by accident. Can you suggest for me a good quality antenna from eBay or Amazon. ThanksIMG_20180703_191527.jpg IMG_20180703_191505.jpg
 

Couriant

James
Moderator
Joined
Mar 26, 2002
Messages
40,288
USB Wireless adapter.... most of them are decent enough and about $10-20.

Replacement antennas however are about $13 depending where you look and you feel adventurous to fix it.

part number is 776770-001
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top