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Solved Wifi is bad after the screen got broken

Discussion in 'Networking' started by Majd62, Jul 2, 2018.

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  1. Majd62

    Majd62 Thread Starter

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    Hi I have HP Notebook - 15-r262nj
    Windows 10
    The screen got broken. I use a second monitor screen instead
    But now the wifi is working too slow (it appears that the wifi is poor even beside the router 0.5 meter) and when I go far (5 meters xD) it doesn't work at all
    What might be the problem? Thanks
     
  2. zx10guy

    zx10guy Trusted Advisor Spam Fighter

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    Could be what happened to break your screen messed up the wireless antennas which are usually routed around the actual laptop screen. You might be lucky and the antenna leads have popped off due to the physical impact to the screen and you can just reattach them.
     
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  3. Couriant

    Couriant Trusted Advisor

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    To confirm what zy10guy has mentioned, your wireless antennas are located in the bezel of your display screen so depending on your damage, you may have also damage the wires as well. Here is the link to your machine's manual: http://h10032.www1.hp.com/ctg/Manual/c04763947

    Page 29 (19 if you are looking at the pages on the manual) has the image of the screen. Item 5 is the wireless antennas.

    If you are not looking to replace that item, you would need to purchase a USB wireless adapter.
     
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  4. managed

    managed Trusted Advisor Spam Fighter

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    In the manual Couriant linked to check page 30 & 31 for how the antenna leads connect to the wireless card.
    Reattach them if they have disconnected from the card. It's a fiddly job but they will pop on if they are located directly above the circles on the card before you press down.
     
  5. Majd62

    Majd62 Thread Starter

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    Thanks alot, you was right, antenna cable was cut by accident. Can you suggest for me a good quality antenna from eBay or Amazon. Thanks IMG_20180703_191527.jpg IMG_20180703_191505.jpg
     
  6. Couriant

    Couriant Trusted Advisor

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    USB Wireless adapter.... most of them are decent enough and about $10-20.

    Replacement antennas however are about $13 depending where you look and you feel adventurous to fix it.

    part number is 776770-001
     
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