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Wifi is connected but nothing that uses internet is working!!

Discussion in 'Virus & Other Malware Removal' started by Kimber1989, Apr 30, 2015.

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  1. Kimber1989

    Kimber1989 Thread Starter

    Joined:
    Apr 30, 2015
    Messages:
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    Every time I log into my Toshiba laptop I get two boxes pop up one says,..
    C:\Users\Kimberly\AppData\Roaming\newnext.me\nengine.dll
    C:\Users\Kimberly\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll
    Is this the reason my internet won't connect? I wish I could just make like it was when I very first got it put it back to factory state totally.
    I know nothing really about computers so I'm sure I probably erased something I really needed. Or something stupid like that.
    Help me please!!!! Lol
     
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