WiFi Issue - Connectivity via _EXT Network

[dh058977]

Hi All,

Hoping someone might be able to help with this as it has me stumped! I have a 3 storey townhouse where the master socket is in the downstairs hall so this is where my router lives & then I have a WiFi extender on the 1st floor. The issue I have is that I have an old Windows 7 machine in the lounge that will happily connect to my _EXT network but wont ever connect to the internet on my normal network, no other devices have this issue.
- Sky Fibre with the 3.0 Hub
- HP Elite Desk 00G running Windows 7
- TP Link 300Mbps extender

Is this due to differing WiFi standards? Any help most welcome!

Thank you

 

[TerryNet]

What is this "_EXT network"? Is it related (if so, how?) to your "normal network"?

 

[Fireflycph]

Is it possible that the machine only has 2.4GHz capability and your “normal” WiFi is 5.0GHz?

 

[dh058977]

What is this "_EXT network"? Is it related (if so, how?) to your "normal network"?

The _EXT network is what is created by the WiFi extender - Your devices can then connect to either depending on strength. It is the same network ID with _EXT on the end

 

[dh058977]

Is it possible that the machine only has 2.4GHz capability and your “normal” WiFi is 5.0GHz?

But the Sky hub is both 2.4GHz and 5.0Ghz?

 

[TerryNet]

Thanks.

Your devices can then connect to either depending on strength.

That's just a nice theory. In practice devices connect to whatever they feel like and sometimes even switch back and forth.

Are you sure it is connected? Can you ping the range extender and router?

 

[dh058977]

Thanks.



That's just a nice theory. In practice devices connect to whatever they feel like and sometimes even switch back and forth.

Are you sure it is connected? Can you ping the range extender and router?

Yes, its connected & no other devices in the house have issues with either apart from this PC in the lounge which I can only access the internet on using the _EXT network.

To be honest, I don't switch between them at all, my devices on floor 2 are on the _EXT network as its stronger up there. This is on the ground floor so needs to use the other

 

[TerryNet]

So, with the HP Elite Desk 00G connected what can you do? That is, with what do you have communication?

In post #1 you said you connect to the extender's network. From your last words in post #7 I infer that you are connecting to the signal directly from the router. Which is it?

 

[lola2001]

You should log into your modem and see if you blocked it somehow.

 

[dh058977]

So, with the HP Elite Desk 00G connected what can you do? That is, with what do you have communication?

In post #1 you said you connect to the extender's network. From your last words in post #7 I infer that you are connecting to the signal directly from the router. Which is it?

The HP computer would connect to the internet, my networked drives etc fine on the _EXT network but wouldn't connect to anything on the main network. I've just installed a SSD & changed to Windows 10 and now the issue seems to have resolved so I will mark this one as 'solved'