Wifi issue

Kathyq

Thread Starter
Joined
Sep 15, 2021
Messages
1
I helped Install prime app on tv now the computer wifi is not working. Phones and tv do work and have wifi. How to solve this issue?
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,607
Is there any cause-effect between "Install prime app on tv" and "computer wifi is not working" or is it just coincidence?

If the computer is a laptop and you are trying to use the integrated wireless is it switched on?

Does the wireless adapter show as "OK" in Device Manager?
 

noconfidence

Banned
Joined
Sep 3, 2021
Messages
24
HI, if your phones wifi is working, then the problem may well be with the computer settings.

Make sure you have not got an ethernet cable plugged in, as the internet will automatically try to work through the ethernet cable, and not the wifi signal. Therefore, if your ethernet cable was damaged, you could end up not getting any internet.

Start, settings, wifi, then click on whichever is your internet identifier (ie: VM3762822 for example) and click connect.

If still not working, have you moved the laptop to a place where the signal is being blocked? Microwaves can block the signal when they are running, or baby monitors, metal, concrete walls.
 

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