Tech Support Guy banner
Status
Not open for further replies.

Wifi issue

631 views 2 replies 3 participants last post by  noconfidence 
#1 ·
I helped Install prime app on tv now the computer wifi is not working. Phones and tv do work and have wifi. How to solve this issue?
 
#2 ·
Is there any cause-effect between "Install prime app on tv" and "computer wifi is not working" or is it just coincidence?

If the computer is a laptop and you are trying to use the integrated wireless is it switched on?

Does the wireless adapter show as "OK" in Device Manager?
 
#3 ·
HI, if your phones wifi is working, then the problem may well be with the computer settings.

Make sure you have not got an ethernet cable plugged in, as the internet will automatically try to work through the ethernet cable, and not the wifi signal. Therefore, if your ethernet cable was damaged, you could end up not getting any internet.

Start, settings, wifi, then click on whichever is your internet identifier (ie: VM3762822 for example) and click connect.

If still not working, have you moved the laptop to a place where the signal is being blocked? Microwaves can block the signal when they are running, or baby monitors, metal, concrete walls.
 
Status
Not open for further replies.
You have insufficient privileges to reply here.
Top