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Wifi keeps going down

Discussion in 'Web & Email' started by Fugu, Jan 8, 2013.

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  1. Fugu

    Fugu Thread Starter

    Jan 8, 2013
    I'm new here and was looking for help and stumbled upon this site so any help would be greatly appreciated.

    The problem started on Christmas Day of '12, and has progressively gotten worse ever since. I have Internet through the local cable company so therefore they've provided the wireless modem. I've been using their service for over a year now with very few complaints, until now.

    The problem that I am having is that I'm constantly being kicked offline but able to rejoin shortly thereafter having done nothing to fix it, only to be kicked off again. It occurs with all of my wireless devices ranging from phone to gaming console. My modem is password protected and have not given the password to anyone else.

    I can't help but wonder if my neighbors are interfering with my Internet. I just figure with the timing it seemed a little bit ironic. There's about 8 of them living next door with a combined IQ of about 200, so it's not intentional if that's the case, but are there such devices that could cause this sort of disruption?

  2. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Sure, if you mean wireless interference.

    Does an ethernet connected device maintain its connection when the Wi-Fi devices disconnect?

    If you have a computer with wireless running Windows ...

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:


    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
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