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Wifi not connecting to my laptop but connects to phone

Discussion in 'Networking' started by Mathew_90, May 17, 2014.

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  1. Mathew_90

    Mathew_90 Thread Starter

    Joined:
    May 17, 2014
    Messages:
    5
    I use an Acer 5750g and use the WiFi service provided by my university. Once I connect to the university WiFi, it asks for my logon information after which I can use the internet as normal. The WiFi service is provided from 6am to 12:30pm. One night after using the net as normal,I tried logging on the next day and the network shows up as an "unidentified network". I then tried it on my phone (Lumia 820) and I am able to connect it to the internet. I stay on the 8th floor of my hostel. I then went up to my friend's room on the 10th floor and found that I am able to connect the laptop to the WiFi service and browse the net with no problems. When I bought the laptop down to my floor,the network shows up as "unidentified" again.

    I tried all possible solutions I could find. I tried resetting tcp/ip


    stack & winsock, uninstalled and reinstalled the network adapter(Broadcom 802.11n network adapter), tried restoring the system to an earlier time and even editing registry entries.

    I haven't installed any windows updates recently. I use a windows 7 ultimate.

    Any help would be appreciated.

    Thanks.




    Sent from my RM-825_im_mea3_287 using Tapatalk
     
  2. Hingle

    Hingle Banned

    Joined:
    Feb 4, 2014
    Messages:
    239
    Open your device manager, hit the start button then copy and paste devmgmt.msc into the start search box hit enter.

    Left click the + next to network adapters, right click and un-install your wireless driver and your ethernet driver, make sure and do not tick the box that says delete driver.

    Then, click the View menu and select Show hidden devices
    Then hit view again and select devices by connection.

    Then scroll down right click and uninstall the drivers listed below, don't worry these will be reinstalled upon reboot by windows.


    • Ancillary Function Driver for Winsock
    • Net BT
    • Http
    • Net Io Legacy Support Driver
    • Tcp/ip Protical Driver
    • Tcp/ip Registry Compatibility
    • NSI proxy Service
    • ide channel
    • Nd Proxy
    • Security Driver
    • Security Processor Loader Driver
    • Windows Firewall Authorization Driver
    Each of these files will request a reboot after uninstall wait until the last one to reboot.




    Run This to find the best dns server for your machine, shut down your antivirus while it runs.

    Then once the tool has completed, and displayed the best DNS for your machine, apply the settings.

    Open an Elevated Command Prompt

    Copy and paste the content of the code box, one at a time hitting enter after each.


    Code:
     	ipconfig /flushdns ipconfig /registerdns
     
  3. Mathew_90

    Mathew_90 Thread Starter

    Joined:
    May 17, 2014
    Messages:
    5
    Thanks for the reply.

    I uninstalled the hidden drivers in device manager as suggested, restarted the system and ran namebench.exe. The program reported "too few nameservers to test" as an error. I tried skipping this step and typed in "ipconfig/flushdns" and ipconfig/registerdns" in cmd window with success but still the wifi network shows up as "unidentified".


    Sent from my RM-825_im_mea3_287 using Tapatalk
     
  4. momo034

    momo034

    Joined:
    May 18, 2014
    Messages:
    2
    I have the same issue.y wireless does not always find all the networks in my area and when it does it can't connect. Just says "Windows unable to connect....". But my photo e connects fine. I tried Hingle's suggestions but no luck. Any other ideas?
     
  5. Hingle

    Hingle Banned

    Joined:
    Feb 4, 2014
    Messages:
    239
    Please download MINITOOLBOX and run it.

    Checkmark following boxes:



    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)



    Click Go and post the result.
     
  6. Mathew_90

    Mathew_90 Thread Starter

    Joined:
    May 17, 2014
    Messages:
    5
    MiniToolBox by Farbar Version: 23-01-2014
    Ran by P-Johns (administrator) on 19-05-2014 at 10:15:15
    Running from "C:\Users\P-Johns\Downloads"
    Microsoft Windows 7 Ultimate Service Pack 1 (X64)
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings": IE Proxy Settings were reset.

    ========================= FF Proxy Settings: ==============================

    "network.proxy.ftp", "195.20.138.54"
    "network.proxy.ftp_port", 8080
    "network.proxy.gopher", "195.20.138.54"
    "network.proxy.gopher_port", 8080
    "network.proxy.http", "137.135.87.100"
    "network.proxy.http_port", 8800
    "network.proxy.socks", "137.135.87.100"
    "network.proxy.socks_port", 8800
    "network.proxy.type", 0

    "Reset FF Proxy Settings": Firefox Proxy settings were reset.

    ========================= Hosts content: =================================


    # Adobe Tool v3.4 Beta: 10/12/2013 16:05:47.
    127.0.0.1 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com 3dns.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.adobe.com activate.wip.adobe.com
    127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com adobe-dns.adobe.com
    127.0.0.1 adobeereg.com crl.verisign.net ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com
    127.0.0.1 lm.licenses.adobe.com lmlicenses.wip4.adobe.com na2m-pr.licenses.adobe.com ood.opsource.net practivate.adobe practivate.adobe.com practivate.adobe.ipp practivate.adobe.newoa practivate.adobe.ntp
    127.0.0.1 wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com wwis-dubc1-vip60.adobe.com www.adobeereg.com www.wip.adobe.com www.wip1.adobe.com
    127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com
    127.0.0.1 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com 3dns.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.adobe.com activate.wip.adobe.com
    127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com adobe-dns.adobe.com
    127.0.0.1 adobeereg.com crl.verisign.net ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com
    127.0.0.1 lm.licenses.adobe.com lmlicenses.wip4.adobe.com na2m-pr.licenses.adobe.com ood.opsource.net practivate.adobe practivate.adobe.com practivate.adobe.ipp practivate.adobe.newoa practivate.adobe.ntp
    127.0.0.1 wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com wwis-dubc1-vip60.adobe.com www.adobeereg.com www.wip.adobe.com www.wip1.adobe.com
    127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com

    ========================= IP Configuration: ================================

    Broadcom 802.11n Network Adapter = Wireless Network Connection (Connected)
    Broadcom NetLink (TM) Gigabit Ethernet = Local Area Connection (Media disconnected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global icmpredirects=enabled


    popd
    # End of IPv4 configuration



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : P-Johns-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
    Physical Address. . . . . . . . . : B8-70-F4-E7-75-49
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
    Physical Address. . . . . . . . . : 38-59-F9-57-94-28
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::502d:3c1:aceb:f781%20(Preferred)
    IPv4 Address. . . . . . . . . . . : 172.16.87.121(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Lease Obtained. . . . . . . . . . : Monday, May 19, 2014 10:11:04 AM
    Lease Expires . . . . . . . . . . : Monday, May 19, 2014 1:11:04 PM
    Default Gateway . . . . . . . . . : 172.16.84.1
    DHCP Server . . . . . . . . . . . : 172.16.84.1
    DHCPv6 IAID . . . . . . . . . . . : 507009529
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-09-6E-B7-38-59-F9-57-94-28
    DNS Servers . . . . . . . . . . . : 172.16.84.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Anchorfree HSS VPN Adapter
    Physical Address. . . . . . . . . : 00-FF-E1-2D-6C-F7
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{BC9CD3FD-F105-4A10-9196-E7DC7B440BBF}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:6b:224d:8c07:cde6(Preferred)
    Link-local IPv6 Address . . . . . : fe80::6b:224d:8c07:cde6%12(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Server: UnKnown
    Address: 172.16.84.1

    Name: google.com
    Addresses: 2404:6800:4003:c02::66
    74.125.68.100
    74.125.68.101
    74.125.68.102
    74.125.68.113
    74.125.68.138
    74.125.68.139


    Pinging google.com [74.125.68.113] with 32 bytes of data:
    Reply from 74.125.68.113: bytes=32 time=1254ms TTL=47
    Reply from 74.125.68.113: bytes=32 time=939ms TTL=47

    Ping statistics for 74.125.68.113:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 939ms, Maximum = 1254ms, Average = 1096ms
    Server: UnKnown
    Address: 172.16.84.1

    Name: yahoo.com
    Addresses: 206.190.36.45
    98.138.253.109
    98.139.183.24


    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
    Reply from 98.139.183.24: bytes=32 time=1001ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=1129ms TTL=49

    Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1001ms, Maximum = 1129ms, Average = 1065ms

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
    21...b8 70 f4 e7 75 49 ......Broadcom NetLink (TM) Gigabit Ethernet
    20...38 59 f9 57 94 28 ......Broadcom 802.11n Network Adapter
    14...00 ff e1 2d 6c f7 ......Anchorfree HSS VPN Adapter
    1...........................Software Loopback Interface 1
    17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
    12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 172.16.84.1 172.16.87.121 25
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    172.16.84.0 255.255.252.0 On-link 172.16.87.121 281
    172.16.87.121 255.255.255.255 On-link 172.16.87.121 281
    172.16.87.255 255.255.255.255 On-link 172.16.87.121 281
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 172.16.87.121 281
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 172.16.87.121 281
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    12 58 ::/0 On-link
    1 306 ::1/128 On-link
    12 58 2001::/32 On-link
    12 306 2001:0:9d38:6abd:6b:224d:8c07:cde6/128
    On-link
    20 281 fe80::/64 On-link
    12 306 fe80::/64 On-link
    12 306 fe80::6b:224d:8c07:cde6/128
    On-link
    20 281 fe80::502d:3c1:aceb:f781/128
    On-link
    1 306 ff00::/8 On-link
    12 306 ff00::/8 On-link
    20 281 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
    Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
    Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
    Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
    Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
    Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
    Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
    x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
    x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
    x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
    x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
    x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
    x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (05/19/2014 10:09:31 AM) (Source: Application Error) (User: )
    Description: Faulting application name: AutoKMS.exe, version: 2.4.3.0, time stamp: 0x51571d6c
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
    Exception code: 0xe0434352
    Fault offset: 0x0000c41f
    Faulting process id: 0x7dc
    Faulting application start time: 0xAutoKMS.exe0
    Faulting application path: AutoKMS.exe1
    Faulting module path: AutoKMS.exe2
    Report Id: AutoKMS.exe3

    Error: (05/19/2014 10:09:30 AM) (Source: .NET Runtime) (User: )
    Description: Application: AutoKMS.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Runtime.InteropServices.COMException
    Stack:
    at ..(., System.String)
    at ...ctor()
    at ..(.)
    at ..()

    Error: (05/18/2014 06:12:21 PM) (Source: Application Error) (User: )
    Description: Faulting application name: AutoKMS.exe, version: 2.4.3.0, time stamp: 0x51571d6c
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
    Exception code: 0xe0434352
    Fault offset: 0x0000c41f
    Faulting process id: 0x88
    Faulting application start time: 0xAutoKMS.exe0
    Faulting application path: AutoKMS.exe1
    Faulting module path: AutoKMS.exe2
    Report Id: AutoKMS.exe3

    Error: (05/18/2014 06:12:18 PM) (Source: .NET Runtime) (User: )
    Description: Application: AutoKMS.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Runtime.InteropServices.COMException
    Stack:
    at ..(., System.String)
    at ...ctor()
    at ..(.)
    at ..()

    Error: (05/18/2014 05:00:22 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
    Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

    Error: (05/18/2014 00:08:09 PM) (Source: Application Error) (User: )
    Description: Faulting application name: AutoKMS.exe, version: 2.4.3.0, time stamp: 0x51571d6c
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
    Exception code: 0xe0434352
    Fault offset: 0x0000c41f
    Faulting process id: 0x9c
    Faulting application start time: 0xAutoKMS.exe0
    Faulting application path: AutoKMS.exe1
    Faulting module path: AutoKMS.exe2
    Report Id: AutoKMS.exe3

    Error: (05/18/2014 00:08:08 PM) (Source: .NET Runtime) (User: )
    Description: Application: AutoKMS.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Runtime.InteropServices.COMException
    Stack:
    at ..(., System.String)
    at ...ctor()
    at ..(.)
    at ..()

    Error: (05/18/2014 02:05:20 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
    Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

    Error: (05/18/2014 00:50:00 AM) (Source: Application Error) (User: )
    Description: Faulting application name: AutoKMS.exe, version: 2.4.3.0, time stamp: 0x51571d6c
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
    Exception code: 0xe0434352
    Fault offset: 0x0000c41f
    Faulting process id: 0x7e8
    Faulting application start time: 0xAutoKMS.exe0
    Faulting application path: AutoKMS.exe1
    Faulting module path: AutoKMS.exe2
    Report Id: AutoKMS.exe3

    Error: (05/18/2014 00:49:58 AM) (Source: .NET Runtime) (User: )
    Description: Application: AutoKMS.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Runtime.InteropServices.COMException
    Stack:
    at ..(., System.String)
    at ...ctor()
    at ..(.)
    at ..()


    System errors:
    =============
    Error: (05/19/2014 00:46:12 AM) (Source: WMPNetworkSvc) (User: )
    Description: WMPNetworkSvc0x80070422

    Error: (05/19/2014 00:46:04 AM) (Source: WMPNetworkSvc) (User: )
    Description: WMPNetworkSvc0x80070422

    Error: (05/19/2014 00:45:57 AM) (Source: WMPNetworkSvc) (User: )
    Description: WMPNetworkSvc0x80070422

    Error: (05/19/2014 00:45:53 AM) (Source: WMPNetworkSvc) (User: )
    Description: WMPNetworkSvc0x80070422

    Error: (05/18/2014 02:13:45 PM) (Source: Tcpip) (User: )
    Description: The system detected an address conflict for IP address 172.16.84.188 with the system
    having network hardware address 02-09-40-77-2B-1E. Network operations on this system may
    be disrupted as a result.

    Error: (05/17/2014 10:55:20 PM) (Source: WMPNetworkSvc) (User: )
    Description: WMPNetworkSvc0x80070422

    Error: (05/17/2014 10:55:15 PM) (Source: WMPNetworkSvc) (User: )
    Description: WMPNetworkSvc0x80070422

    Error: (05/17/2014 10:35:30 PM) (Source: WMPNetworkSvc) (User: )
    Description: WMPNetworkSvc0x80070422

    Error: (05/17/2014 10:34:56 PM) (Source: WMPNetworkSvc) (User: )
    Description: WMPNetworkSvc0x80070422

    Error: (05/17/2014 10:34:45 PM) (Source: WMPNetworkSvc) (User: )
    Description: WMPNetworkSvc0x80070422


    Microsoft Office Sessions:
    =========================
    Error: (05/19/2014 10:09:31 AM) (Source: Application Error)(User: )
    Description: AutoKMS.exe2.4.3.051571d6cKERNELBASE.dll6.1.7601.1822951fb1116e04343520000c41f7dc01cf731c455de10bC:\Windows\AutoKMS\AutoKMS.exeC:\Windows\syswow64\KERNELBASE.dll910cf9bb-df0f-11e3-a0fd-3859f9579428

    Error: (05/19/2014 10:09:30 AM) (Source: .NET Runtime)(User: )
    Description: Application: AutoKMS.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Runtime.InteropServices.COMException
    Stack:
    at ..(., System.String)
    at ...ctor()
    at ..(.)
    at ..()

    Error: (05/18/2014 06:12:21 PM) (Source: Application Error)(User: )
    Description: AutoKMS.exe2.4.3.051571d6cKERNELBASE.dll6.1.7601.1822951fb1116e04343520000c41f8801cf72968884e284C:\Windows\AutoKMS\AutoKMS.exeC:\Windows\syswow64\KERNELBASE.dllda1ea1e1-de89-11e3-a368-3859f9579428

    Error: (05/18/2014 06:12:18 PM) (Source: .NET Runtime)(User: )
    Description: Application: AutoKMS.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Runtime.InteropServices.COMException
    Stack:
    at ..(., System.String)
    at ...ctor()
    at ..(.)
    at ..()

    Error: (05/18/2014 05:00:22 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
    Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

    Error: (05/18/2014 00:08:09 PM) (Source: Application Error)(User: )
    Description: AutoKMS.exe2.4.3.051571d6cKERNELBASE.dll6.1.7601.1822951fb1116e04343520000c41f9c01cf7263a4f81693C:\Windows\AutoKMS\AutoKMS.exeC:\Windows\syswow64\KERNELBASE.dllf9a0faaa-de56-11e3-8b42-3859f9579428

    Error: (05/18/2014 00:08:08 PM) (Source: .NET Runtime)(User: )
    Description: Application: AutoKMS.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Runtime.InteropServices.COMException
    Stack:
    at ..(., System.String)
    at ...ctor()
    at ..(.)
    at ..()

    Error: (05/18/2014 02:05:20 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
    Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

    Error: (05/18/2014 00:50:00 AM) (Source: Application Error)(User: )
    Description: AutoKMS.exe2.4.3.051571d6cKERNELBASE.dll6.1.7601.1822951fb1116e04343520000c41f7e801cf7204e19be8abC:\Windows\AutoKMS\AutoKMS.exeC:\Windows\syswow64\KERNELBASE.dll3cfa06e9-ddf8-11e3-87fb-cc4ab705d88c

    Error: (05/18/2014 00:49:58 AM) (Source: .NET Runtime)(User: )
    Description: Application: AutoKMS.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Runtime.InteropServices.COMException
    Stack:
    at ..(., System.String)
    at ...ctor()
    at ..(.)
    at ..()


    =========================== Installed Programs ============================

    µTorrent (Version: 3.4.1.31139)
    7-Zip 9.20
    Acer System Information (Version: 1.0.0)
    Acer Updater (Version: 1.02.3502)
    Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
    Adobe Flash Player 13 Plugin (Version: 13.0.0.214)
    Adobe Photoshop CS6 (Version: 13.0)
    Adobe Reader XI (11.0.06) (Version: 11.0.06)
    AMP WinOFF 5.0.1 (Version: 5.0.1)
    Any Video Converter 5.0.9
    Apple Application Support (Version: 3.0.1)
    Apple Mobile Device Support (Version: 7.1.1.3)
    Apple Software Update (Version: 2.1.3.127)
    Assassin's Creed(R) III v1.06 (Version: 1.06)
    Atheros Outlook Addin 2010 (Version: 1.0.0.0)
    Audacity 2.0.3 (Version: 2.0.3)
    AV Voice Changer Software DIAMOND 7.0 (Version: 7.0.29)
    AVG 2014 (Version: 14.0.3950)
    AVG 2014 (Version: 14.0.4577)
    AVG 2014 (Version: 2014.0.4577)
    AVG PC TuneUp 2014 (en-US) (Version: 14.0.1001.204)
    AVG PC TuneUp 2014 (Version: 14.0.1001.204)
    AVG Security Toolbar (Version: 18.1.0.443)
    Avidemux 2.5 (Version: 2.5.6.7716)
    Bandicam (Version: 1.9.2.454)
    Bandisoft MPEG-1 Decoder
    BlueStacks App Player (Version: 0.7.17.916)
    BlueStacks Notification Center (Version: 0.7.17.916)
    Bluetooth Win7 Suite (64) (Version: 7.4.0.96)
    Broadcom 802.11 Network Adapter (Version: 5.100.235.19)
    Broadcom 802.11n Network Adapter (Version: 07.13.2006)
    Broadcom Card Reader Driver Installer (Version: 14.6.1.2)
    Broadcom NetLink Controller (Version: 14.8.4.1)
    CCleaner (Version: 4.13)
    Cheat Engine 6.2
    Cisco EAP-FAST Module (Version: 2.2.14)
    Cisco LEAP Module (Version: 1.0.19)
    Cisco PEAP Module (Version: 1.1.6)
    CyberLink PowerDirector 12 (Version: 12.0.2420.0)
    CyberLink WaveEditor 2 (Version: 2.0.4203)
    D3DX10 (Version: 15.4.2368.0902)
    Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition
    Dolby Advanced Audio v2 (Version: 7.2.7000.4)
    Driver Booster (Version: 1.3)
    Facebook Messenger 2.1.4814.0 (Version: 2.1.4814.0)
    GeForce Experience NvStream Client Components (Version: 1.6.28)
    Google Chrome (Version: 34.0.1847.131)
    Google Update Helper (Version: 1.3.24.7)
    Hotspot Shield 3.32 (Version: 3.32)
    idoo Video Editor Pro 2.2.0 (Version: 2.2.0)
    ImgBurn (Version: 2.5.8.0)
    Intel(R) Control Center (Version: 1.2.1.1007)
    Intel(R) Management Engine Components (Version: 7.0.0.1144)
    Intel(R) Processor Graphics (Version: 8.15.10.2342)
    Intel(R) Rapid Storage Technology (Version: 10.1.5.1001)
    Internet Download Manager
    iTunes (Version: 11.1.5.5)
    Java 7 Update 45 (Version: 7.0.450)
    Java Auto Updater (Version: 2.1.9.8)
    Karen's Directory Printer (Version: 5.3.0.2)
    KeyScrambler (Version: 3.3.0.0)
    K-Lite Mega Codec Pack 10.3.0 (Version: 10.3.0)
    Launch Manager (Version: 6.0.11)
    MagicDisc 2.7.106
    Maryfi - English (Version: 1.1.0)
    Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
    Microsoft Access MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Application Error Reporting (Version: 12.0.6015.5000)
    Microsoft DCF MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Excel MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Groove MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Lync MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Office 32-bit Components 2013 (Version: 15.0.4420.1017)
    Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017)
    Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
    Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
    Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft OneNote MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Outlook MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Publisher MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft Silverlight (Version: 5.1.30214.0)
    Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.50727.42 False (Version: 8.0.50727.42)
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.51011 False (Version: 8.0.51011)
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.56336 False (Version: 8.0.56336)
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.58299 False (Version: 8.0.58299)
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.59193 False (Version: 8.0.59193)
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.61001 (Version: 8.0.61001)
    Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 False (Version: 9.0.21022)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.0 False (Version: 9.0.21022)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 False (Version: 9.0.21022.218)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 False (Version: 9.0.30411)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 False (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 False (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4048 False (Version: 9.0.30729.4048)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 False (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.5570 False (Version: 9.0.30729.5570)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
    Microsoft Visual C++ 2010 Redistributable - x86 10.0.30319 False (Version: 10.0.30319)
    Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219 (Version: 10.0.40219)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 False (Version: 11.0.50727.1)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 False (Version: 11.0.51106.1)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 False (Version: 11.0.60610.1)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (Version: 11.0.61030.0)
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 False (Version: 11.0.50727)
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 False (Version: 11.0.51106)
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 False (Version: 11.0.60610)
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (Version: 11.0.61030)
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 False (Version: 11.0.50727)
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 False (Version: 11.0.51106)
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 False (Version: 11.0.60610)
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (Version: 11.0.61030)
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (Version: 12.0.21005.1)
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (Version: 12.0.21005)
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (Version: 12.0.21005)
    Microsoft Word MUI (English) 2013 (Version: 15.0.4420.1017)
    Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
    Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
    Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
    Movie Maker (Version: 16.4.3528.0331)
    Mozilla Firefox 28.0 (x86 en-US) (Version: 28.0)
    Mozilla Maintenance Service (Version: 28.0)
    Mozilla Thunderbird 24.3.0 (x86 en-US) (Version: 24.3.0)
    MSVCRT (Version: 15.4.2862.0708)
    MSVCRT110 (Version: 16.4.1108.0727)
    MSVCRT110_amd64 (Version: 16.4.1109.0912)
    NewBlue Video Essentials for PowerDirector (Version: 3.0)
    NewBlue Video Essentials II for PowerDirector (Version: 3.0)
    NewBlue Video Essentials III for PowerDirector (Version: 3.0)
    Nitro Pro 8 (Version: 8.0.2.4)
    NVIDIA Control Panel 335.23 (Version: 335.23)
    NVIDIA GeForce Experience 1.8.2.1 (Version: 1.8.2.1)
    NVIDIA Graphics Driver 335.23 (Version: 335.23)
    NVIDIA Install Application (Version: 2.1002.147.1067)
    NVIDIA LED Visualizer 1.0 (Version: 1.0)
    NVIDIA Network Service (Version: 1.0)
    NVIDIA Optimus Update 11.10.13 (Version: 11.10.13)
    NVIDIA Photoshop Plug-ins 64 bit (Version: 8.50)
    NVIDIA PhysX (Version: 9.13.1220)
    NVIDIA PhysX System Software 9.13.1220 (Version: 9.13.1220)
    NVIDIA ShadowPlay 11.10.13 (Version: 11.10.13)
    NVIDIA Update 11.10.13 (Version: 11.10.13)
    NVIDIA Update Core (Version: 11.10.13)
    NVIDIA Virtual Audio 1.2.20 (Version: 1.2.20)
    Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017)
    PDF Settings CS6 (Version: 11.0)
    PDF24 Creator 6.0.1
    PeerBlock 1.1+ (r691) (Version: 1.1.0.691)
    Photo Gallery (Version: 16.4.3528.0331)
    Pixillion Image Converter (Version: 2.59)
    PowerDirector (Version: 12.0)
    PrimoPDF -- brought to you by Nitro PDF Software (Version: 5)
    PunkBuster Services (Version: 0.991)
    QuickTime (Version: 7.74.80.86)
    Realtek High Definition Audio Driver (Version: 6.0.1.6339)
    Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.34.0)
    Revo Uninstaller Pro 2.5.8 (Version: 2.5.8)
    SHIELD Streaming (Version: 1.7.321)
    Skype Click to Call (Version: 6.13.13771)
    Skype&#8482; 6.14 (Version: 6.14.104)
    SmartSound Quicktracks 5 (Version: 5.1.8)
    SpeedFan (remove only)
    Steam (Version: 1.0.0.0)
    TeraCopy 2.27
    The Elder Scrolls V Skyrim Dragonborn (c) Bethesda Softworks version 1 (Version: 1)
    TrueCrypt (Version: 7.1a)
    TVicPort 4.1 Free Personal Edition (Version: )
    Unlocker 1.9.2 (Version: 1.9.2)
    Update for Microsoft Access 2013 (KB2768008) 64-Bit Edition
    Update for Microsoft Access 2013 (KB2827233) 64-Bit Edition
    Update for Microsoft Excel 2013 (KB2752087) 64-Bit Edition
    Update for Microsoft InfoPath 2013 (KB2837648) 64-Bit Edition
    Update for Microsoft Lync 2013 (KB2817678) 64-Bit Edition
    Update for Microsoft Lync 2013 (KB2863908) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2726954) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2726996) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2738038) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2760224) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2760242) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2760267) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2760344) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2760539) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2760544) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2760553) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2760610) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2768012) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2768016) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2817314) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2817316) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2817490) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2817626) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2817636) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2826004) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2827225) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2827227) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2827230) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2827239) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2827272) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2863825) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2863843) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2863844) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2863860) 64-Bit Edition
    Update for Microsoft OneDrive for Business (KB2863864) 64-Bit Edition
    Update for Microsoft OneNote 2013 (KB2817628) 64-Bit Edition
    Update for Microsoft Outlook 2013 (KB2863911) 64-Bit Edition
    Update for Microsoft PowerPoint 2013 (KB2837627) 64-Bit Edition
    Update for Microsoft Project 2013 (KB2727085) 64-Bit Edition
    Update for Microsoft Publisher 2013 (KB2837635) 64-Bit Edition
    Update for Microsoft Visio 2013 (KB2817306) 64-Bit Edition
    Update for Microsoft Visio Viewer 2013 (KB2817301) 64-Bit Edition
    Update for Microsoft Word 2013 (KB2837647) 64-Bit Edition
    Update for Microsoft Word 2013 (KB2863909) 64-Bit Edition
    Viber (Version: 3.0.0.133634)
    Video Time Reversal 2.06 (Version: 2.06)
    VideoPad Video Editor (Version: 3.29)
    Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
    Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
    Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
    VLC media player 2.0.3 (Version: 2.0.3)
    WD Drive Utilities (Version: 1.0.7.3)
    WD Security (Version: 1.0.7.3)
    WD SmartWare (Version: 2.2.0.8)
    Windows Live Communications Platform (Version: 16.4.3528.0331)
    Windows Live Essentials (Version: 16.4.3528.0331)
    Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
    Windows Live Installer (Version: 16.4.3528.0331)
    Windows Live Photo Common (Version: 16.4.3528.0331)
    Windows Live PIMT Platform (Version: 16.4.3528.0331)
    Windows Live SOXE (Version: 16.4.3528.0331)
    Windows Live SOXE Definitions (Version: 16.4.3528.0331)
    Windows Live UX Platform (Version: 16.4.3528.0331)
    Windows Live UX Platform Language Pack (Version: 16.4.3528.0331)
    Windows Phone (Version: 0.9.3606.0)
    WinMend Folder Hidden 1.5.0
    WinRAR 5.01 (64-bit) (Version: 5.01.0)
    WinRAR archiver

    ========================= Devices: ================================

    Name: 1.3M HD WebCam
    Description: USB Video Device
    Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
    Manufacturer: Microsoft
    Service: usbvideo
    Problem: : This device is disabled. (Code 22)
    Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


    ========================= Memory info: ===================================

    Percentage of memory in use: 47%
    Total physical RAM: 3947.86 MB
    Available physical RAM: 2078.49 MB
    Total Pagefile: 7893.9 MB
    Available Pagefile: 5912.37 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3960.33 MB

    ========================= Partitions: =====================================

    1 Drive c: (Acer) (Fixed) (Total:237.68 GB) (Free:37.22 GB) NTFS
    2 Drive d: (Local Disk) (Fixed) (Total:209.98 GB) (Free:85.77 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\P-JOHNS-PC

    Administrator Guest P-Johns


    **** End of log ****
     
  7. Golden_

    Golden_

    Joined:
    Mar 31, 2014
    Messages:
    364
    Is your computer able to connect to the WiFi at times down in the 8th floor? as it appears that you were able to ping Google servers but the latency time is high.
    Several factors affecting that could be bandwidth, amount of people using the WiFi, distance between your computer and the access point.

    Test the bandwidth by running a speed test at speedtest.net . And when the unidentified network problem shows up, try running the diagnostic tool to see what the troubleshooter diagnoses the problem to be.
     
  8. Mathew_90

    Mathew_90 Thread Starter

    Joined:
    May 17, 2014
    Messages:
    5
    Yes, I can connect to the WiFi on the 8th floor at times but the connection terminates showing up as 'unidentified' and Limited access'.


    Sent from my RM-825_im_mea3_287 using Tapatalk
     
  9. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    33,573
    First Name:
    James
    Turn off the AVG firewall to see if that helps
     
  10. Mathew_90

    Mathew_90 Thread Starter

    Joined:
    May 17, 2014
    Messages:
    5
    Sorry for the late reply.

    My WiFi connects as normally now. I uninstalled my wireless driver and avg and reinstalled it again and WiFi connects as usual.

    Thanks for your help.


    Sent from my RM-825_im_mea3_287 using Tapatalk
     
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