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wifi security

Discussion in 'Networking' started by nixski, Feb 3, 2015.

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  1. nixski

    nixski Thread Starter

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    Recently my laptop & computer have had website opening up to various porn sites in new tabs. After looking into settings I have discovered my wifi is not passworded & having tried to reset the password I have found that I cannot access the setting as the password that was set is being denied. I contacted the internet provider & they said that a gateway had been allowed by someone inadvertently clicking on a malicious link. I run Mcafee anti virus with firewall protection but that hasn't stopped it. If I change my router to a new router will this stop the malicious gateway? Any advice gratefully received. TIA
     
  2. lunarlander

    lunarlander

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    On some routers there is a pin hole reset switch which you can use to reset the unit to factory fresh condition. Then you can start to secure your router. Note that some routers have a default password and you'll need to consult your manual ( probably a PDF file on a CD )

    What is the make and model of your router?
     
  3. nixski

    nixski Thread Starter

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    Thanks. I've already tried the reset button & the default password is not working either . My internet provider suggested trying a new router, but that seems to be their reply to everything whenever there is an issue with connection yet the router works perfectly when tested in friends homes. My main concern is if I change the router & set passwords will this stop this malicious 'gateway' from being accessed or is there something else I should be doing to stop it.
     
  4. Triple6

    Triple6 Moderator

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    What exact router do you have? Different routers will have different reset procedures. You may need to power the router on with the reset pushed in or hold it for a set number of seconds.

    After you get your router reset and secure you will want to go to the malware section and post a new thread to have your computer checked and cleaned.
     
  5. nixski

    nixski Thread Starter

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    I have a Tplink router & have followed the manual instructions to reset but it still isn't resetting. Think I will try a new router tomorrow then I'll follow your advice with regards to malware settings. Thank you both for your time.
     
  6. TonyB25

    TonyB25 Banned

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    Even if your WiFi isn't password protected, it's highly unlikely that someone broke into your network, took control of your computer, and clicked a malicious link. You should put a password on your WiFi, but someone using your computer probably clicked on the link.
     
  7. Triple6

    Triple6 Moderator

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    Which TP-Link router do you have? You're making it very hard to help you if you don't the required information. The model number will be on the front or on the bottom on a sticker.

    Don't waste your money on a new router just yet. As mentioned above, the unsecure wireless is not likely the main issue anyways, it's more likely your computer is simply infected.
     
  8. Triple6

    Triple6 Moderator

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    Also, are you connect to the router with an Ethernet cable or wireless with the computer you are trying to use to access it? Have you tried another browser? Sometimes certain browsers have compatibility issues with access certain routers. Also reboot the router by unplugging it for a few seconds and then try again.

    If you are connecting to the router wirelessly, are you sure you are connected to your router and not someone else's?
     
  9. nixski

    nixski Thread Starter

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    I don't have the model number to hand atm as I'm at work. but I appreciate that you have all given me advice with regards to the wifi & possible issues other than the router. Thank you.
     
  10. zx10guy

    zx10guy Trusted Advisor Spam Fighter

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    I agree with Tony. The behavior of what is being described can only happen by user interaction. The fact your wireless network was not secured has not bearing on your situation. Had you said your ISP reported illegal activity originating from your network, then that would be a situation where your unsecured network would have contributed to this if no one in your household were engaged in that activity.

    If your antivirus software isn't picking up the compromise on your computer, you'll have to take steps to remediate your computer.
     
  11. lunarlander

    lunarlander

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    Though theoretical, UPnP can be harnessed by malware to open and forward ports in the router, if your router support UPnP.
     
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