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wifi wont connect

Discussion in 'Hardware' started by Foreverbabs, Oct 17, 2019.

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  1. Foreverbabs

    Foreverbabs Thread Starter

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    i bought a refurbished samsung chromebook and sometimes the wifi slider will not stay on at all but other times it will stay on but not be able to read any signals available it just keeps searching. sometimes after restarting 2 or 3 times it will connect right away. how can i fix this or do i need a new chromebook all together? thank you
     
  2. managed

    managed Trusted Advisor Spam Fighter

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    With the chromebook turned off move the wifi slider back and forth several times, this can clean the switch contacts and could help.

    If it's on and still can't find a connection that could be a different problem than the switch though.

    What model chromebook is it ? Do you have a link to where you bought it ?
     
  3. Foreverbabs

    Foreverbabs Thread Starter

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    its a series 3 i bought off amazon i have never bought refurbished tech before. it is on right now but not finding any signal
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    Is it still under warranty ? If it is I would return it, Amazon are usually very good that way.

    Do you have a link to it on Amazon ?
     
  5. Foreverbabs

    Foreverbabs Thread Starter

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    yes i just got it tuesday. it is under 90 day warranty. will they replace it or just refund it?? its on my order page
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    I'm not sure whether they will offer refund or replace, perhaps both.

    Good luck with it and please let me know how it goes.
     
  7. Foreverbabs

    Foreverbabs Thread Starter

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    amazon is sending me a replacement.
     
  8. managed

    managed Trusted Advisor Spam Fighter

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    That's great. (y)
     
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