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Will Not Shut Down

Discussion in 'Windows 8' started by JEYESE12, Oct 10, 2018.

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  1. JEYESE12

    JEYESE12 Thread Starter

    Joined:
    Mar 4, 2012
    Messages:
    11
    I have a Toshiba lap top about 3 yrs. old, running Windows 8.1
    I can't shut it down or put it to sleep.
    When I shut it down, it turns off, then immediately comes back on.
    Same thing happens when I put it to sleep.
    I go into start menu, click on shut down, or I hold down the power button, or I go to
    task manager and click the shut down button, it shuts down but comes back on.
    Same problem with sleep mode.

    WHAT CAN I DO?
    PLEASE HELP.

    THANK YOU
     
  2. Coco767

    Coco767

    Joined:
    Jul 31, 2015
    Messages:
    486
    How long has this been going on?
    Have you tried booting from a USB or CD with Linux to see if the problem persists?
     
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