Will Not Shut Down

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JEYESE12

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Joined
Mar 4, 2012
Messages
12
I have a Toshiba lap top about 3 yrs. old, running Windows 8.1
I can't shut it down or put it to sleep.
When I shut it down, it turns off, then immediately comes back on.
Same thing happens when I put it to sleep.
I go into start menu, click on shut down, or I hold down the power button, or I go to
task manager and click the shut down button, it shuts down but comes back on.
Same problem with sleep mode.

WHAT CAN I DO?
PLEASE HELP.

THANK YOU
 
Joined
Jul 31, 2015
Messages
486
How long has this been going on?
Have you tried booting from a USB or CD with Linux to see if the problem persists?
 
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