Will not uninstall

Hi,

I want to install norton's antivirus. I have already PC-cillin which I need to uninstall first. The problem is When I choose to uninstall, the box appears asking if I want to remove all components, I click yes. That box goes but nothing else happens. The program will not uninstall. I have also tried with the add\remove but the same happens. I've tried whilst in safe mode but that was the same too.

Can anyone tell me how I can get trend pc-cillin 2000 off of my computer?

Thanks.

cubbycuddly

 

Here's their manual uninstall directions......

http://solutionbank.trendmicro.com/solutionDetail.asp?solutionId=6382

Hope this helps.

Debe