Will only boot in safe mode

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

andyha2000

Thread Starter
Joined
May 4, 2005
Messages
43
I have a HP laptop which is running Vista. My kids were using it this morning and clicked on a pop up banner. When this happened a number of pop-up windows came up saying i had a virus and needed to click them to scan the PC.
I tried restarting the computer but all that happens is I get a black screen with the Microsoft corporation logo and the green 'knightrider' style banner.
I can boot it in safe mode and that is okay.
I have run startup repair and it says that it cant repair the fault
I have also tried system restore but it say there are no restore points

Can anyone help - would be gateful for any help/advice

Thanks
 
Joined
Dec 16, 2009
Messages
327
bugger,
sounds like you might need to reinstall windows, if so think about geting win7 as it has all the features of vista but is nowhere near as resource intencive.

you could try:

Repair from the install disk
running your virus scanner in safe mode
performing updates in safe mode

hope this helps
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top