Win 10 - missing CD/DVD Drive under Device Manager

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

cuttlefish

Thread Starter
Joined
Jan 17, 2007
Messages
838
First Name
Ian
Had a mate with the above issue, so I tried it out and sure enough nothing under his Device Manager so of course unable to read the discs!

No problems! Bring them all down to my place I said and we'll play with them there!

Cranked the old PC up, slipped in the DVD, green light working but ........nothing!

Didn't even show the device under Explorer .....................

Checked Device Manager and identical problem, nothing for CD/DVD Drive!

I then tried a DVD I know works and ditto, nothing!

Not be beaten, I inserted the disc on my wife's laptop and voila! Perfect, read the disc and all the contents there perfectly!

I did the usual "Scan for new Hardware" but a waste of time!

Had a look on Google and lo and behold up comes a zillion hits on this same issue.

Tried a couple of them with no luck but figure the guys on TSG are more savvy so anybody have any advice on how I correct this annoying issue thanks!

Gotta be something simple as it was working about 6 months ago perfectly, quite intriguing why the discs in question work on the wife's PC and not two others?
 
Joined
Mar 30, 2014
Messages
3,887
:confused: A DVD (or CD) disc cannot be read by a drive that is not listed in Device Manager.

In other words, the CD/DVD drive itself must be working and recognized by both the computer as well Windows before you will be able to access a CD/DVD disc that has been inserted into the drive.
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
40,799
Pull the side cover and reseat both the pw can data cables. Be sure the data cable is firmly inserted in the motherboard. Pw ON and enter the bios. See if the drive is detected in the bios. If the drive is not IDed correctly, windows is never going to find the drive.
 

cuttlefish

Thread Starter
Joined
Jan 17, 2007
Messages
838
First Name
Ian
Thanks for the replies, much appreciated!

I went into Device Manager, clicked on Show Hidden Items, up pops the CD/DVD menu and that did the trick!

Wonder why?
 
Joined
Aug 17, 2005
Messages
1,157
CD/DVD drives use lasers to shine a beam at the bottom side of the media which is then reflected back down into a sensor which sees the ones and zeros. The lasers get old and dimmer or dust gets into the path of the beam. If it is the former, the drive will be flakey for a while and then stop working. If it is the latter, blowing the dirt out with blow-off can work wonders.
Both desktop and laptop drives are dirt cheap these days and are usually very easy to replace.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top