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Win 10 - missing CD/DVD Drive under Device Manager

Discussion in 'Hardware' started by cuttlefish, Jan 25, 2019.

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  1. cuttlefish

    cuttlefish Thread Starter

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    First Name:
    Ian
    Had a mate with the above issue, so I tried it out and sure enough nothing under his Device Manager so of course unable to read the discs!

    No problems! Bring them all down to my place I said and we'll play with them there!

    Cranked the old PC up, slipped in the DVD, green light working but ........nothing!

    Didn't even show the device under Explorer .....................

    Checked Device Manager and identical problem, nothing for CD/DVD Drive!

    I then tried a DVD I know works and ditto, nothing!

    Not be beaten, I inserted the disc on my wife's laptop and voila! Perfect, read the disc and all the contents there perfectly!

    I did the usual "Scan for new Hardware" but a waste of time!

    Had a look on Google and lo and behold up comes a zillion hits on this same issue.

    Tried a couple of them with no luck but figure the guys on TSG are more savvy so anybody have any advice on how I correct this annoying issue thanks!

    Gotta be something simple as it was working about 6 months ago perfectly, quite intriguing why the discs in question work on the wife's PC and not two others?
     
  2. SpywareDr

    SpywareDr Temporarily Banned

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    :confused: A DVD (or CD) disc cannot be read by a drive that is not listed in Device Manager.

    In other words, the CD/DVD drive itself must be working and recognized by both the computer as well Windows before you will be able to access a CD/DVD disc that has been inserted into the drive.
     
  3. crjdriver

    crjdriver Moderator

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    Pull the side cover and reseat both the pw can data cables. Be sure the data cable is firmly inserted in the motherboard. Pw ON and enter the bios. See if the drive is detected in the bios. If the drive is not IDed correctly, windows is never going to find the drive.
     
  4. cuttlefish

    cuttlefish Thread Starter

    Joined:
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    First Name:
    Ian
    Thanks for the replies, much appreciated!

    I went into Device Manager, clicked on Show Hidden Items, up pops the CD/DVD menu and that did the trick!

    Wonder why?
     
  5. DavisMcCarn

    DavisMcCarn

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    Aug 17, 2005
    Messages:
    1,120
    CD/DVD drives use lasers to shine a beam at the bottom side of the media which is then reflected back down into a sensor which sees the ones and zeros. The lasers get old and dimmer or dust gets into the path of the beam. If it is the former, the drive will be flakey for a while and then stop working. If it is the latter, blowing the dirt out with blow-off can work wonders.
    Both desktop and laptop drives are dirt cheap these days and are usually very easy to replace.
     
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