My computer started having problems with sleep mode... it turns off the computer and monitor, but after about 20 seconds the computer turns back on. I have tried numerous things, like setting the sleep mode to different modes then back to the Balanced and set to default. I updated my video driver to the latest version and I ran some Win 10 self diagnosis programs for the sleep programs with no luck. I have the latest bios and everything else seems to work fine. Are there other drivers that might be causing problems or known software programs?
I ran the command, powcfg commands and took a screen shot attached.
Thanks,
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19043, Installed 20200807213151.000000-480
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9, CPU Count: 8
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce GTX 1660
Hard Drives: C: SSD 465 GB (73 GB Free); D: WD 931 GB (298 GB Free); F: SSD 230 GB (226 GB Free);
Motherboard: Gigabyte Technology Co., Ltd. Z68A-D3H-B3
System: Award Software International, Inc., ver GBT - 42302e31
Antivirus: Norton Security Online, Enabled and Updated
I ran the command, powcfg commands and took a screen shot attached.
Thanks,
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19043, Installed 20200807213151.000000-480
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9, CPU Count: 8
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce GTX 1660
Hard Drives: C: SSD 465 GB (73 GB Free); D: WD 931 GB (298 GB Free); F: SSD 230 GB (226 GB Free);
Motherboard: Gigabyte Technology Co., Ltd. Z68A-D3H-B3
System: Award Software International, Inc., ver GBT - 42302e31
Antivirus: Norton Security Online, Enabled and Updated