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win 2K system slow down

Discussion in 'Windows XP' started by razorsmom, Sep 22, 2003.

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  1. razorsmom

    razorsmom Thread Starter

    Sep 22, 2003
    I'm having a major problem with my home pc. It is win 2K, I will include the system info and hijack log at the bottom. Recently we went to DSL, worked ok with no problems for several days. No other new software installed. Now when I boot up, it comes up to the desktop with the task bar at the bottom and hangs for several minutes before the desktop icons appear. Normally boots up ready to use in apr 45 sec, now taking 5 minutes plus. Have run anti virus and adaware, no problems. Any ideas. Our DSL provider is Verizon. I'm sending this from work.
    System Information report written at: 09/21/2003 02:11:09 PM
    [System Summary]

    Item Value
    OS Name Microsoft Windows 2000 Professional
    Version 5.0.2195 Service Pack 4 Build 2195
    OS Manufacturer Microsoft Corporation
    System Name BONNIES-PLACE
    System Manufacturer INTEL_
    System Model D845GBV_
    System Type X86-based PC
    Processor x86 Family 15 Model 2 Stepping 4 GenuineIntel ~1800 Mhz
    BIOS Version BIOS Date: 07/14/03 11:28:48 Ver: 08.00.08
    Windows Directory C:\WINNT
    System Directory C:\WINNT\system32
    Boot Device \Device\Harddisk0\Partition1
    Locale United States
    User Name BONNIES-PLACE\Bonnie Morris
    Time Zone Eastern Daylight Time
    Total Physical Memory 514,864 KB
    Available Physical Memory 345,432 KB
    Total Virtual Memory 1,782,584 KB
    Available Virtual Memory 1,467,484 KB
    Page File Space 1,267,720 KB
    Page File C:\pagefile.sys

    Logfile of HijackThis v1.97.2
    Scan saved at 3:50:33 PM, on 9/20/2003
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
    C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
    C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
    D:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    D:\Program Files\Spyblocker\spyblocker.exe
    C:\Program Files\Wacom\TabUserW.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Outlook Express\msimn.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forums.techguy.org/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [SpyBlocker] D:\Program Files\Spyblocker\spyblocker.exe
    O4 - HKLM\..\Run: [NAV Agent] D:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKCU\..\Run: [TClockEx] D:\TClockEx\TCLOCKEX.EXE
    O4 - Global Startup: TabUserW.lnk = C:\Program Files\Wacom\TabUserW.exe
    O8 - Extra context menu item: &Download with &DAP - D:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - D:\PROGRA~1\DAP\dapextie2.htm
    O9 - Extra button: Wallpaper (HKLM)
    O9 - Extra 'Tools' menuitem: &Toolbar Wallpaper (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37879.0870833333
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{9A0A2D43-D847-4613-84FD-B07E32F97019}: NameServer =
  2. bizzybyers


    Sep 29, 2004
    Is your processor running at 100%? Check using Task Manager.

    Have you downloaded any of the MS Hotfixes?

    I had trouble with a win 2k machine and the MS Hotfix KB835732 which is a fix for MS Security Bulltin MS04-011. Which is supposed to be a virus fix.

    If you have, uninstall it.


  3. razorsmom

    razorsmom Thread Starter

    Sep 22, 2003
    Thanks for the suggestion, I don't have that one listed in my updates, but no cpu usage spikes, no where near 100% tho.
  4. win2kpro


    Jul 19, 2005
    Go to your hard drive manufacturers website and download and run their hard drive diagnostic. See if it comes up with errors.
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