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Win 7 does not recognize external hard disk

Discussion in 'Windows 7' started by chita234, Jan 12, 2010.

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  1. chita234

    chita234 Thread Starter

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    Laptop with XP recognize this disk. This WIN 7 recognize another external hard drive. What to do?​
     
  2. chita234

    chita234 Thread Starter

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    when i inserted the external hard disk to the back USB port, the computer (running win 7) recognized it as "Portable USB drive", but I cannot open the file that i put in this drive. What can I do?
     
  3. Elvandil

    Elvandil

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    Copy the file to your desktop and try it again.
     
  4. chita234

    chita234 Thread Starter

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    I cannot open the disk as it is now "portable USB drive" so i cannot open and copy the file.
     
  5. Elvandil

    Elvandil

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    What else would you expect a portable USB drive to be called?

    OK. You said you couldn't open the file. You didn't mention the drive.

    The file system on the drive is probably damaged. The best idea would be to remove the partitions and create new ones, formatted NTFS. A new drive should always be prepared in this way, despite whatever the directions say. All data on the drive will be lost, so use your backup files.

    Right-click Computer > Manage > Disk Management. Right-click the drive and delete the volume. Right-click it again and create a new one.
     
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