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Win 8.1 and 99% RAM usage

Discussion in 'Windows 8' started by tonyacardo, May 17, 2015.

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  1. tonyacardo

    tonyacardo Thread Starter

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    I recently installed Win 8.1 and it has been giving me a lot of trouble. The biggest problem is that the machine slows down and freezes. I have managed to get the resource monitor open during the slow down/freezes and it says my RAM memory is at 99%.
    Anyway, this RAM usage can spike at any time and make my computer inoperable. (it does not seem to happen when I run any particular program, from the layman's perspective it happens randomly)

    I have tried a few methods of fixing this. Two of those methods I have forgotten and probably did improperly because they did not work. The last method, however, I do sort of remember. I turned off indexing (I think) and for sure I turned off superfetch.

    Until I upgraded from Win 7 to Win 8 I never had a problem with memory usage. There is another problem that might be connected. I have iolo system mechanic and it tells me my solid state drive needs repair sometimes. The drive is new and Norton Utilities never mentions anything so I believe it to be a false positive but thought I should mention it. ( I also run the Window's internal defrag to clean up the disks every week and it never warns me of anything)

    I believe I am eligible for a free upgrade to Windows 10. Would that fix it and could I keep my computer set up the way it is (I don't want to reinstall everything again unless necessary). Or is Windows 10 come with its on set of problems.

    Additional:
    There are no error messages before this happens. I don't know what is happening until the computer slows/freezes. Also, when this goes on the light indicating my C: drive is in use goes on and stays on. It doesn't come on and then flicker a little and wait for you to do something else. It just lights up and stays solid. I have not looked for any resource messages regarding the constant operation of the C: drive so I don't know if there are any. If it happens again I will report on it.

    ........................................
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: AMD FX(tm)-6100 Six-Core Processor, AMD64 Family 21 Model 1 Stepping 2
    Processor Count: 6
    RAM: 16330 Mb
    Graphics Card: NVIDIA GeForce GTX 650, -2048 Mb
    Hard Drives: C: Total - 488383 MB, Free - 337794 MB; D: Total - 599895 MB, Free - 420218 MB; F: Total - 1907726 MB, Free - 1129961 MB; G: Total - 830893 MB, Free - 368440 MB; K: Total - 3815413 MB, Free - 1939357 MB;
    Motherboard: ASUSTeK COMPUTER INC., M5A97
    Antivirus: Panda Free Antivirus, Updated and Enabled

    Thanks to anyone who takes time to consider this problem.
     
  2. TerryNet

    TerryNet Moderator

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    My top suspect would be "iolo system mechanic."
     
  3. tonyacardo

    tonyacardo Thread Starter

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    For the RAM usage? OR for giving bogus readings on the SSD.
    Either way I will uninstall it.
     
  4. Agye

    Agye

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    did you have isolo system on windows 7?
     
  5. tonyacardo

    tonyacardo Thread Starter

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    No. I had Norton Utilities.
     
  6. Agye

    Agye

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    so did it get better after uninstalling isolo?
     
  7. tonyacardo

    tonyacardo Thread Starter

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    I don't know. The computer freezing does not happen as often as it once did but I still can leave the computer and come back to a blue screen telling me the computer has to restart because it had a problem.
    That happened to me this morning. I did not write down the message, next time I will and I will report it here.
    Thank you for asking.

    Another thing I am noticing is that I keep getting pop ups saying that something called rubyw.exe is causing me a problem. the ballon asks me if I want to add it to my exclusions and I say yes but it keeps coming back.
    The rubyw.exe is the name of a file at the end of a long directory structure. The directory it is in originates on my computer not an external website.

    I am not sure if these 2 items are connected.

    I do use a VPN called Private Internet Access that some people are reporting can cause this problem with rubyw.exe. I am running a Malware Bytes scan now. If it shows up I will report that here too.

    This rubyw.exe thing is happening fairly frequently now too. maybe 2-10 times per day. Again, this problem seems unrelated to visiting any particular website. I am constantly online so I won't dismiss the possibility until someone more knowledgeable tells me to.
     
    Last edited: May 22, 2015
  8. Agye

    Agye

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    can you check your task manager to see if there is a spike in any of the activities and see where the problem is and you can check event viewer to see the blue screen error message if it recorded the error and even go through and see what is causing the rubyw.exe so we can see exactly where the problem is(that's my suggestion until the guru's here says otherwise) one thing do you use MBAM?
     
  9. tonyacardo

    tonyacardo Thread Starter

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    I use Malware Bytes and I have Panda Free antivirus, if that is what you mean.

    I found Event Viewer in Accessories but have no idea how to copy the logs.
    The only events that seem to be happening are Administrative Events and there are several hundred of them. Some are warnings and others are errors.
    How do I copy all of that stuff so you can see it.

    Thanks

    Additional:
    I don't want you to think that I just disappeared if I don't answer for awhile. I work 3 12hour days over the weekend. If i don't reply it is because I cannot. I am not ignoring you and i am grateful for your help.
     
    Last edited: May 22, 2015
  10. Agye

    Agye

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    yah so look for the errors in that is related to your shutdown issue it might have been a hardware error or a software error at least it will give us an idea cuz at this time we don't know what is causing it to have a blue screen in this case if is not a virus and antivirus wouldn't help. and remember you cant run two antivirus at the same time it might cuz a crash. just saying
     
  11. tonyacardo

    tonyacardo Thread Starter

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    I was running Malware Bytes and Panda at the same time. Maybe that did it. I will look into getting the errors to you. I need to find a way to copy them.
     
  12. tonyacardo

    tonyacardo Thread Starter

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    It happened again. Here are the last hours event logs in a cut and paste. Unfortunately this doesn't show details.

    Warning 5/27/2015 10:25:53 PM DeviceSetupManager 201 None
    Warning 5/27/2015 10:25:53 PM DeviceSetupManager 202 None
    Warning 5/27/2015 10:25:53 PM DeviceSetupManager 201 None
    Warning 5/27/2015 10:25:53 PM DeviceSetupManager 202 None
    Warning 5/27/2015 10:25:52 PM DeviceSetupManager 200 None
    Warning 5/27/2015 10:25:52 PM DeviceSetupManager 202 None
    Warning 5/27/2015 10:25:52 PM DeviceSetupManager 200 None
    Warning 5/27/2015 10:25:52 PM DeviceSetupManager 202 None
    Warning 5/27/2015 10:25:51 PM Kernel-PnP 219 (212)
    Warning 5/27/2015 10:25:51 PM Kernel-PnP 219 (212)
    Warning 5/27/2015 10:25:51 PM Kernel-PnP 219 (212)
    Error 5/27/2015 10:25:13 PM Service Control Manager 7006 None
    Warning 5/27/2015 10:25:08 PM Server 2511 None
    Warning 5/27/2015 10:25:08 PM Server 2511 None
    Error 5/27/2015 10:25:04 PM BugCheck 1001 None
    Error 5/27/2015 10:25:03 PM Eventlog 1101 Event processing
    Critical 5/27/2015 10:24:51 PM Kernel-Power 41 (63)
    Error 5/27/2015 10:25:03 PM EventLog 6008 None
    Error 5/27/2015 10:22:25 PM DistributedCOM 10000 None
    Warning 5/27/2015 10:22:12 PM AFD 16002 None
    Error 5/27/2015 10:21:40 PM Eventlog 23 Service startup
    Error 5/27/2015 10:21:23 PM Service Control Manager 7000 None
    Error 5/27/2015 10:21:23 PM Service Control Manager 7000 None

    Over the last several days this error has shown up more than anything else.

    The Multimedia Class Scheduler service failed to start due to the following error:
    A thread could not be created for the service.
     
  13. droidmaverick

    droidmaverick

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    The best way is to reinstall windows 8.1. A fresh windows 8.1 installation. Later on don't install any speeding up softwares. Just defrag and use ccleaner.

    Thanks
     
  14. tonyacardo

    tonyacardo Thread Starter

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    Does it have to be a fresh install? Can I get away with just a repair or something? I would like to avoid having to reinstall all of my programs again.
     
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