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win 98 freezes splash screen

Discussion in 'Earlier Versions of Windows' started by trevdawg0, Sep 5, 2004.

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  1. trevdawg0

    trevdawg0 Thread Starter

    Joined:
    May 16, 2004
    Messages:
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    i got this compaq its pretty old anyways specs are amdk62 processor with 312 ram, it freezes at the splash screen but will boot in safe mode it started doin this after age of empires 2: The conquerors crashed and had to reboot the comp. sounds strange but does anyone have any idea
     
  2. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Take the following steps to use the System Configuration utility to identify the program or driver that may be causing the problem.

    After your computer restarts in Safe mode, use the System Configuration utility (Msconfig.exe) to minimize conflicts that may be causing the issue:

    Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.

    On the Tools menu, click System Configuration Utility.
    On the General tab, click Selective Startup, and then click to clear the following check boxes:

    Process Config.sys File
    Process Autoexec.bat File
    Process Winstart.bat File (if available)
    Process System.ini File
    Process Win.ini File
    Load Startup Group Items

    Click OK, and then restart your computer typically when you are prompted. After you restart and test your computer, if you still do not experience the problem, continue with the next set of steps.


    To identify the entry that is causing the problem:

    Run the System Configuration utility again. Click to select one check box under Selective Startup, click OK, restart your computer, and then test.


    Continue this process until you have selected all of the items under Selective Startup. If you select an item and the issue reoccurs, click the tab for the corresponding Selective Startup item, clear half of the check boxes, ( except for those clearly related for your mouse) click OK, and then restart your computer. Continue this process until you locate the setting that is causing the issue.
     
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