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Win 98 "My Computer" Constantly Frozen-Ugh!!

Discussion in 'Earlier Versions of Windows' started by jaylesh, Dec 16, 2001.

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  1. jaylesh

    jaylesh Thread Starter

    Joined:
    Jun 3, 2001
    Messages:
    22
    Hi everyone,

    I received as a gift Norton Systworks 2002, installed it, but then when I restarted my computer, windows said something to the effect "Key part of Windows now missing due to installation of following program: Norton Anti Virus"...so i uninstalled the program, but here's what happens now:

    I load my computer, and everything comes up fine. But when I click on My Computer, pn the bottom of the page it says "11 Objects" should be shown, but only the a,c,d,and e drives are visible....also, on the top of the screen the "Go" seems frozen outwards, as if clicked once and frozen in time. The whole screen freezes up, and the mouse doesnt work on anything.

    The only way to get out of it is to push alt control delete, and it says "My Computer (not responding)... once i click end, i have to push explorer recovery to get my windows screen back to normal.

    What should I do?? Any tips? Thanks,all

    Jason
     
  2. SavvyLady

    SavvyLady

    Joined:
    Oct 14, 2001
    Messages:
    2,218
    Have you tried to log back on in safe mode?


    Savvy :)
     
  3. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    If you have WinME you have the option of using System Restore. If you have Win98 you can try restoring a registry that predates the Norton installation. There are 4 viable backups. To restore one, press and hold the ctrl key as soon as the computer starts to boot. A "startup menu" should appear with 6 options. Choose "command prompt". At the c:\> prompt enter:

    scanreg /restore

    use the arrow keys to select a started registry prior to the system works installation.
     
  4. ratchet

    ratchet

    Joined:
    Dec 15, 2001
    Messages:
    1,546
    I had the same problem a couple of years ago, don't give up. 98 is great!
    Search MSN for OS decay, see if you fit the description, if so go for it. Worked wonders for me.
    PS make sure you know what you are getting into before you dive.
     
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