Win 98 "My Computer" Constantly Frozen-Ugh!!

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jaylesh

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Joined
Jun 3, 2001
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22
Hi everyone,

I received as a gift Norton Systworks 2002, installed it, but then when I restarted my computer, windows said something to the effect "Key part of Windows now missing due to installation of following program: Norton Anti Virus"...so i uninstalled the program, but here's what happens now:

I load my computer, and everything comes up fine. But when I click on My Computer, pn the bottom of the page it says "11 Objects" should be shown, but only the a,c,d,and e drives are visible....also, on the top of the screen the "Go" seems frozen outwards, as if clicked once and frozen in time. The whole screen freezes up, and the mouse doesnt work on anything.

The only way to get out of it is to push alt control delete, and it says "My Computer (not responding)... once i click end, i have to push explorer recovery to get my windows screen back to normal.

What should I do?? Any tips? Thanks,all

Jason
 
Joined
Dec 9, 2000
Messages
45,855
If you have WinME you have the option of using System Restore. If you have Win98 you can try restoring a registry that predates the Norton installation. There are 4 viable backups. To restore one, press and hold the ctrl key as soon as the computer starts to boot. A "startup menu" should appear with 6 options. Choose "command prompt". At the c:\> prompt enter:

scanreg /restore

use the arrow keys to select a started registry prior to the system works installation.
 
Joined
Dec 15, 2001
Messages
1,546
I had the same problem a couple of years ago, don't give up. 98 is great!
Search MSN for OS decay, see if you fit the description, if so go for it. Worked wonders for me.
PS make sure you know what you are getting into before you dive.
 
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