Win 98 shut down problem missing Kennel32.dll file missing

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Cyberianhusky

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Jun 4, 2001
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94
Help! I just started getting problem with my system. My CPU usage is very high and wehen I go to shut down. I get an error msg that it is missing the above .dll file. I have to end task and then it hangs at the "window is shutting down" screen. I would like this fixed as I would like to install Win XP. Help Please!
 

TonyKlein

Malware Specialist
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Aug 26, 2001
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10,392
Hi Cyberianhusky,

Kernel32.dll missing is not very likely.
What is the exact text of the error message you are getting?

Greetz,
 
Joined
Dec 9, 2000
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45,855
Did you mean kernel32.dll?

Considering your user name, maybe not! :D

Do you have any installed programs dealing with canine subjects?

No way kernel32 can be missing, you couldn't boot up without it!
 

Cyberianhusky

Thread Starter
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Jun 4, 2001
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94
I just had to reboot my system again. I went to see why I have no sound and my system froze. Then I had a Win 95 RPC Wmsg Window - not responding.
 

Cyberianhusky

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Jun 4, 2001
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94
I seem to be having the same problem as Ginnis12. So I used Adware and deep a deep scan as well as scanning all my hard drives. I did get "Adware cannot delete HBINST file being used by another program". I also have no sound. I also have attached startup files for you.
Norton System Doctor Startup Group "C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE" /STARTUP
Quicken Startup Startup Group C:\QUICKENW\QWDLLS.EXE
Billminder Startup Group C:\QUICKENW\BILLMIND.EXE
Internet Answering Machine Startup Group "C:\Program Files\CallWave\IAMSETUP.EXE" -start
Microsoft Home Publishing Reminders Startup Group "C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE"
EPSON Status Monitor 3 Environment Check Startup Group C:\WINDOWS\SYSTEM\E_SRCV03.EXE
PowerReg SchedulerV2.exe Startup Group C:\WINDOWS\Start Menu\Programs\StartUp\PowerReg SchedulerV2.exe
PowerReg Scheduler.exe Startup Group C:\WINDOWS\Start Menu\Programs\StartUp\PowerReg Scheduler.exe
CleanSweep Smart Sweep-Internet Sweep Startup Group "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe"
Event Planner Reminders Tray Icon Startup Group C:\SIERRA\Planner\PLNRnote.exe
MSMSGS Registry (Per-User Run) "C:\Program Files\Messenger\msmsgs.exe" /background
ATI Launchpad Registry (Per-User Run) "C:\PROGRAM FILES\ATI MULTIMEDIA\MAIN\LAUNCHPD.EXE"
AtiPTA Registry (Machine Run) Atiptaxx.exe
SystemTray Registry (Machine Run) SysTray.Exe
EM_EXEC Registry (Machine Run) C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
AudioHQ Registry (Machine Run) C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
Disc Detector Registry (Machine Run) C:\Program Files\Creative\ShareDLL\CtNotify.exe
DXM6Patch_981116 Registry (Machine Run) C:\WINDOWS\p_981116.exe /Q:A
LVComs Registry (Machine Run) C:\WINDOWS\SYSTEM\LVComS.exe
NAV DefAlert Registry (Machine Run) C:\PROGRA~1\NORTON~1\NORTON~2\DEFALERT.EXE
Norton eMail Protect Registry (Machine Run) C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\POProxy.exe
zBrowser Launcher Registry (Machine Run) C:\PROGRA~1\LOGITECH\ITOUCH\iTouch.exe
LoadQM Registry (Machine Run) loadqm.exe
mdac_runonce Registry (Machine Run) C:\WINDOWS\SYSTEM\runonce.exe
RealTray Registry (Machine Run) C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe
LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
Norton Auto-Protect Registry (Machine Run) C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
SymTray - Norton SystemWorks Registry (Machine Service) C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
SchedulingAgent Registry (Machine Service) C:\WINDOWS\SYSTEM\mstask.exe
CSINJECT.EXE Registry (Machine Service) C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE


Hope this helps.
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Oh man! There's a lot there! This is bound to slow you down.

First, go into the options of Clean Sweep and/or System Works, and uncheck 'start up Clean Sweep/Safe Sweep etc. when Windows starts'.
I further don't think you should let Norton System Doctor start up automatically. It's a pain. Disable that as well.

Then do this:

Go to Start/run, and type msconfig.
On the Startup tab, uncheck EVERYTHING, EXCEPT for the following items

Internet Answering Machine Startup Group "C:\Program Files\CallWave\IAMSETUP.EXE" -start
SystemTray Registry (Machine Run) SysTray.Exe
LVComs Registry (Machine Run) C:\WINDOWS\SYSTEM\LVComS.exe
NAV DefAlert Registry (Machine Run) C:\PROGRA~1\NORTON~1\NORTON~2\DEFALERT.EXE
Norton eMail Protect Registry (Machine Run) C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\POProxy.exe
mdac_runonce Registry (Machine Run) C:\WINDOWS\SYSTEM\runonce.exe
ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
Norton Auto-Protect Registry (Machine Run) C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
SymTray - Norton SystemWorks Registry (Machine Service) C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
SchedulingAgent Registry (Machine Service) C:\WINDOWS\SYSTEM\mstask.exe

Click OK, close Msconfig, and reboot (important!)


Download and install <A HREF="http://www.lavasoftusa.com/index.html">Ad-Aware</A> . This is a program which scans your system for spyware.

After having downloaded AAW, also download the latest Signature file (Reflist.sig) : http://www.lavasoftusa.com/ls/reflist.zip
Unpack it to the Lavasoft Ad-Aware folder in Program Files, and have it overwrite the one that's there.

Then have your drives and registry scanned for spyware, check all found files and reg keys, click continue, and have them removed.
Reboot one last time.

Your computer will thank you for this, and you'll be amazed about how much more smoothly your system will run.


Good luck,
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
It's the MSN Messenger Query (or Quality, noone seems to know for sure...) Manager.

Opinions differ on what it does, but you don't need it.
It has its own little hidden folder in Program Files, incidentally...

Grtz.
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
I found this on it at James Langa's site:

The file Loadqm.exe is a "quality monitor" that's part of MSN. It collects and transmits anonymous statistics back to Microsoft. You can read more about it--- and turn it off, to prevent anything from being sent back--- by opening MSN Explorer, clicking on "Help and Settings" at the top of the pager, then click on "Privacy" in the left nav bar, then click on "Service Quality Monitoring."

QMgr apparently is a "queue manager" identified as a "Background File Downloader" that "Downloads data for programs when the computer is idle."

There is no separate on/off switch for QMgr that I know of, but it can be blocked by ZoneAlarm (and by other firewalls that allow per-application settings). I've noticed no problems from blocking QMgr; if I ever do encounter a download problem, I can adjust ZoneAlarm on the fly to allow QMgr to connect temporarily, and then can re-disable it.

By manually disabling the Quality Manager and using ZoneAlarm to block the QMgr, you can regain control over some of the less obvious background activities that may be going on in your PC.

So it is Bill's own spyware, probably... :D


Greetz,
 
Joined
Oct 14, 2001
Messages
2,218
so it appears...lol
I'll have to check & see if its on mine... I had that MSN messenger problem of not being able to get it out of startup... I finally did thru watching the forums. Problem is ... now ask me how I did it?

LOL... who knows... not me for sure.



Savvy :)
 

Cyberianhusky

Thread Starter
Joined
Jun 4, 2001
Messages
94
Hey Tony, I've done what you suggested. But when I went to add/remove programs New.net and webhancer weren't there. I downloaded th zip file you suggest and did a scan. I will keep you posted.

My computer also has been freezing (when I the bottom task bar) alot and I have no sound. What the heck is going on?
 
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