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Win ME explorer.exe hangs machine

Discussion in 'Earlier Versions of Windows' started by Hux, Apr 6, 2004.

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  1. Hux

    Hux Thread Starter

    Joined:
    Dec 3, 2003
    Messages:
    148
    Just got a system to work on. I know it has some spyware/adware on it for a fact. Has WinME.
    Boots up fine. But can't browse any files or do anything that uses explorer.exe cause it's hanging. Tried selective startup with minimal progs loading and still no luck. System pretty much boots up and then frozen. Booted to a NAV2004 Cd and ran virus check from CD and it didn't find anything. Any suggestions or tips? Thanks!!
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    If you can startup in Safe Mode, run msconfig and try a "clean boot" following instructions here.

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q267288

    Also if you can give us a HijackThis Scanlog to look at BEFORE using the Clean boot configuration it will allow us to see what is there. You will have to copy the file over using a floppy disk if you cannot access the internet. Or use the clean boot config to see if you can get access, then go back to a normal boot to run it.

    When you run HijackThis and select Scan, save the scanlog and copy/paste the results to a reply here.

    http://www.spywareinfo.com/~merijn/downloads.html

    By the way you can also try a System Restore from Safe Mode.

    Start > Run msconfig and launch System Restore.

    You can also run System Restore from a command prompt if you follow these directions:

    http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q279736&ID=KB;EN-US;Q279736
     
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