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Win Min problems and home page being reset

Discussion in 'Virus & Other Malware Removal' started by myron smith, Nov 16, 2004.

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  1. myron smith

    myron smith Thread Starter

    Joined:
    Nov 16, 2004
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    I can't shut down my computer because of some Win Min Program error. And my home page gets changed to your-seacher.com What can I do to fix it. It is reall discourageing to me. Please one of you IT masters help soon.
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,564
    Hi and welcome to TSG,

    Please do this. Click here: http://www.majorgeeks.com/download3155.html to download Hijack This.

    It’s very important that you save it to its own folder on your hard drive, such as program files (not temporary files or the desktop), so that it can create proper back-ups and be able to restore them if necessary.

    Close all open windows and open Hijack This. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and then save it to NotePad. Click on “Edit” – “Select all” – “copy” and then “paste” into the thread.

    DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed.
     
  3. myron smith

    myron smith Thread Starter

    Joined:
    Nov 16, 2004
    Messages:
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    Hi Cookie,

    I am trying locate Hijack this to download it as you suggested but i cant locate it. Therefore I can't follow the rest of the instructions. When I click on the green Hijack this link it takes me to a Spy bloc download which does not say anything about a hijack download. Could you help please.

    Thank You,
    MJS
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,564
    Click on one of the download locations next to the flags,

    either:

    MajorGeeks 4
    MajorGeeks 3

    etc.
     
  5. myron smith

    myron smith Thread Starter

    Joined:
    Nov 16, 2004
    Messages:
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    Hi Cookie,

    I think I am about to lose my mind. I need your help.
    my computer is running extremely slow. I get this message often that says that my virtual memory is low to min.
    I finally downloaded the hijack this. I put it in my program files as you suggested. When i went to open it, I was asked what program i wanted to use to open hijack this. I did know so i chose note pad, but that did not seem to work. besides my computer being so slow, I am getting these inappropriate links in my favorites folder and my computer never shuts down properly. I have to hit the power to turn it off. Is this computer shot? Can you help soon? thanks MJS
     
  6. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,564
    Please download and run the following program(s):

    CWSHREDDER

    http://www.intermute.com/spysubtrac...r_download.html

    Close all browser windows, open cwshredder.exe then click "Fix" and let it run.

    Then restart your computer.

    IMPORTANT! To help prevent this from happening again, you should install all the Microsoft security patches and critical updates but not until you know you're machine is clean.

    AD-AWARE

    Go here: http://www.lavasoftusa.com/support/download/
    and download Ad-Aware SE Personal

    Install the program and launch it.

    First, in the bottom right-hand corner of the main window click on Check for updates now then click Connect and download the latest reference files.

    Then, in the main window: Click Start and under Select a scan Mode tick Perform full system scan.

    Then, deselect Search for negligible risk entries.

    To start the scan, click the Next button.

    When the scan is finished mark everything for removal and get rid of it. (Right-click the window and choose select all from the drop down menu and then click Next)

    Restart your computer.


    SPYBOT SEARCH & DESTROY


    http://majorgeeks.com/download2471.html

    Open Spybot Search & Destroy (Click Start, Programs, Spybot S&D (Advanced Mode). Click online, Search for updates, Download all available updates. Close all Browser windows, Click ''Check for Problems''. Anything that needs to be fixed it will show in red and have a green check in the box to the left. Click ''Fix Selected Problems'', Then restart your computer.

    Then, after rebooting, please post another log and we’ll see what’s left to get rid of. Try using Word to save the log and copy and paste it here.
     
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