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New Win.trojan.agent/Blackshades

Discussion in 'Virus & Other Malware Removal' started by ned93, May 16, 2018.

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  1. ned93

    ned93 Thread Starter

    Joined:
    Jul 23, 2009
    Messages:
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    Hi all, I have a friend who had a Belkin Extender misbehaving. She phoned "someone" who accessed her computer. He was doing something then told her that her network was infected with Blackshades. I don't know if he did it, or if it was there previously.
    Anyway I got her to run Malwarebytes, it came up empty.
    She then ran ClamWin Antivirus, which came up with 6 entries all dealing with win.trojan.agent.
    They were mostly exe files in her download folder which I deleted.
    I also ran HitmanPro which only came up with a list of cookies, no other threats.
    What else can I do to ease her mind or get rid of the crap?
    Its a 7 year old Dell, running Win 7.
    I don't know if this is related but she cant access Windows Update in her control panel.
    Thanks
    Ned
     
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