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win xp pro sp2 doesn't detect scanner

Discussion in 'Hardware' started by mark03, Aug 25, 2004.

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  1. mark03

    mark03 Thread Starter

    Joined:
    Jun 28, 2003
    Messages:
    72
    hi,

    last saturday i could install win xp pro sp2 without having any problems. all is running good. but there is one problem : the system doesn't detect my scanner (genius colorpage hr6x series) i can install the device with the hardware wizard. the device manager tells me that the device is working properly. but after restarting the computer it tells me: scanner not found. i tried it many times but always the same: scanner not detected. i checked at genius for new drivers. but they didn't have new ones.

    what can i do? i need some help. thanks in advance.
     
  2. DCreature

    DCreature

    Joined:
    Jun 27, 2004
    Messages:
    117
    SP2 is still not yet stable and Microsoft, revert back to SP1 may help, Microsoft needs to get more bugs out of SP2.

    Another thing is some scanner goes into power saving mode after a few mins, this happened to my own scanner which turns off itself from time to time and Widnows couldn't find it. Some parallel cable jsut die on you too.
     
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