Win XP-SP2 crashes when using third party wireless software

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tonyfarthing

Thread Starter
Joined
Oct 2, 2003
Messages
28
Hi,

When I try to install the third party software that came with my wireless PC card windows XP Pro with SP2 crashes.

Any help would be appreciated.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,484
is the software compatable with XP SP2??

make model of wireless
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,484
NO only mention XP - not SP2

whats the symtons for crash - does it hang, reboot, blue screen
 
Joined
Jan 17, 2003
Messages
10,254
You really do not need the software . . when windows detects the new card and looks for drivers, point it to the disc that came and only let it load drivers. The Windows wireless management is much better than any third party software.

wrs
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,484
a bit redundant as you know whats crashing the PC -

try simpswr suggestion first

the following will allow you to see the bluescreen


goto
control panel>
system>
advanced tab>
startup and recovery - settings>
under the title - system failure
untick - automatically restart

http://support.microsoft.com/default.aspx?scid=kb;en-us;320299

now when it crashes - it willnot restart and the blue screen should stay on the screen
post the info on the screen
it will give the errorcodes and a filename, if caused by a driver.
 
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