Win10: Headphone jack and USB are not recognized anymore

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rofri

Thread Starter
Joined
Apr 15, 2019
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1
Hi all

I have a PC Win10 (HP)
I probably did something (update or clicked something), but since a while my laptop doesn't recognize my phone when I plug it in (it charges tho). I googled a bit and thought the driver is maybe outdated and tried to update it through the device manager, but nothing happened (I got some error messages). I downloaded some driver update-softwares, they all recognized something like 7 outdated drivers, but they couldn't get the update done.
I'm a bit unsure what I did afterwards, but suddenly my headphone jack doesn't recognize my headphones anymore and only plays music through the speakers. I tried to download the realtek audiodriver manually, but I get errors when trying to install it.
Any idea what I can do?
Also...pretty sure the HDMI port doesn't work now either:giggle:

Thank you so much for your help guys
Ron
 
Last edited:
Joined
Oct 8, 2005
Messages
468
Did you check for Windows updates? These can cause all kinds of wierd problems when they go wrong. Sometimes you have to manually reboot several times to complete installation of them all.
 

Oddba11

Jim
Joined
May 12, 2011
Messages
8,032
Manually reinstall/update the audio drivers. Get the latest version available on the HP support page for your model. If the install fails, please provide the exact error message (or a screen shot).
 
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