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Win2000 BIg Time Trouble

Discussion in 'Windows XP' started by jraquel, Apr 16, 2004.

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  1. jraquel

    jraquel Thread Starter

    Joined:
    Aug 25, 2003
    Messages:
    341
    Hello All,

    I just upgraded from 98 to 2000 Pro. I now can not access the Add/Remove programs feature. All I get is a blank screen where the programs should be listed. I installed Service Pack 4 in hopes this was why I could not add or remove programs and also why Norton Anti Virus 2003 would not install. But now I can not see some web sites that I was able to see prior to Sevice Pack 4 was installed nor the add\remove screen. I can't seem to remove SP4 even though I saved the original setup prior to installing SP4.
    I installed the MS java program per instructions from a previous post question. Still can't see the web sites.
    Also when I try to run HiJack this, it trys to install AOL 8.0 on my computer.

    Any help will be appreciated.

    Thanks
     
  2. jraquel

    jraquel Thread Starter

    Joined:
    Aug 25, 2003
    Messages:
    341
    Here is my HiJack This log::Logfile of HijackThis v1.97.7
    Scan saved at 9:19:05 AM, on 4/16/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\regsvc.exe
    C:\WINDOWS\system32\MSTask.exe
    C:\WINDOWS\System32\WBEM\WinMgmt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
    C:\Program Files\Microsoft Office\Office\Findfast.exe
    C:\Program Files\Microsoft Office\Office\Osa.exe
    C:\Program Files\HP DeskJet 690C Series\ereg\Remind32.exe
    C:\Program Files\Internet Explorer\Iexplore.exe
    C:\PROGRA~1\WINZIP\wzqkpick.exe
    C:\search and destroy\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [PopUpInspector.exe] "C:\Program Files\GIANT Company Software inc\PopUp Inspector\PopUpInspector.exe"
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
    O4 - Global Startup: Event Reminder.lnk = C:\PMG4\PMREMIND.EXE
    O4 - Global Startup: Microsoft Broadband Networking.lnk = C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: Reminder-hpc41001.lnk = C:\Program Files\HP DeskJet 690C Series\ereg\Remind32.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O13 - WWW. Prefix: http://
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  3. skinnywhiteboy

    skinnywhiteboy

    Joined:
    Jan 26, 2001
    Messages:
    2,070
    First Name:
    Bruce
    Just as a general rule, you don't ever want to upgrade from Windows 98 to Windows 2000. Despite what most people believe, Windows 2000 is not a good upgrade for an OS like 98 because they're two completely different OS's. I would do a full format and do a clean install of Windows 2000. Even if you manage to fix all the problems you're having now, you will most likely experience driver conflicts and other associated issues in the future. In this case, I think it's best to start off fresh.
     
  4. roban

    roban

    Joined:
    Jul 9, 2002
    Messages:
    394
    skinnywhiteboy is correct. These two Os's are based on completely different kernels and Win2k is not in the upgrade path from Windows 98. Years ago I did the same thing even when I knew it was not right and I paid for it.
     
  5. skinnywhiteboy

    skinnywhiteboy

    Joined:
    Jan 26, 2001
    Messages:
    2,070
    First Name:
    Bruce
    There also the time issue to consider. You can spend days or even weeks troubleshooting all these problems. You can have a fresh install of Windows 2000 done within an hour. Of course you will have to reinstall all of your programs, but that's a small price to pay.
     
  6. jraquel

    jraquel Thread Starter

    Joined:
    Aug 25, 2003
    Messages:
    341
    I have about decided the same thing, I am going to reformat the HD and start over.

    I have been at this for 3 days now and I have had enough of this.

    Thanks Guys
     
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