Win2K Keyboard woes

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downwitchyobadself

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Oct 13, 2000
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941
Hello friends. I have a user who has apparently fried her keyboard driver installing a new mouse, I think Logitech, on Windows 2000. I will have more particulars for you later in the day, but already there's a pretty straightforward problem:

When she boots up, the keyboard's working. Whether booting in safe mode or regular, by the time it gets to the "Press Ctl+Alt+Del to login" screen, the keyboard's off. Which means she can't log in to fix the problem. (The mouse works, by the way, when plugged into a USB port, though not in the traditional serial port. Not that that helps open win 2k.)

Since 2k was installed off an update CD, we can boot into 98, which means you can get past the login screen, but fixing the keyboard there isn't going to help me fix it in 2k, is it?

Thanks for your hard work.
 
Joined
Jul 29, 2001
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21,334
Is this one of those multi-function keyboards with all the assigned keys for mutimedia, etc?? If she loaded the drivers for that it might throw things outta whack. If there was an ERD made for it you might want to try repairing the Win2k installation.
 

downwitchyobadself

Thread Starter
Joined
Oct 13, 2000
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941
Thanks anyway, fixed it. It was caused by the Logitech wheel mouse driver, the user had installed off an "old" CD (she just bought it), and the driver was screwing up the keyboard.

Gotta love tech support: if you search the MSKB for "keyboard not working", you don't get the article. If you search it for "keyboard", you do. And their solution doesn't work. Logitech's does, but their DOS syntax is wrong ("TO" in REN statements...) And these people actually get paid to do this stuff...
 
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