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Win2K Keyboard woes

Discussion in 'Windows XP' started by downwitchyobadself, Dec 11, 2001.

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  1. downwitchyobadself

    downwitchyobadself Thread Starter

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    Oct 13, 2000
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    Hello friends. I have a user who has apparently fried her keyboard driver installing a new mouse, I think Logitech, on Windows 2000. I will have more particulars for you later in the day, but already there's a pretty straightforward problem:

    When she boots up, the keyboard's working. Whether booting in safe mode or regular, by the time it gets to the "Press Ctl+Alt+Del to login" screen, the keyboard's off. Which means she can't log in to fix the problem. (The mouse works, by the way, when plugged into a USB port, though not in the traditional serial port. Not that that helps open win 2k.)

    Since 2k was installed off an update CD, we can boot into 98, which means you can get past the login screen, but fixing the keyboard there isn't going to help me fix it in 2k, is it?

    Thanks for your hard work.
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
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    Is this one of those multi-function keyboards with all the assigned keys for mutimedia, etc?? If she loaded the drivers for that it might throw things outta whack. If there was an ERD made for it you might want to try repairing the Win2k installation.
     
  3. downwitchyobadself

    downwitchyobadself Thread Starter

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    No, it's just a simple keyboard. It was installing a new mouse that locked it up.
     
  4. downwitchyobadself

    downwitchyobadself Thread Starter

    Joined:
    Oct 13, 2000
    Messages:
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    Thanks anyway, fixed it. It was caused by the Logitech wheel mouse driver, the user had installed off an "old" CD (she just bought it), and the driver was screwing up the keyboard.

    Gotta love tech support: if you search the MSKB for "keyboard not working", you don't get the article. If you search it for "keyboard", you do. And their solution doesn't work. Logitech's does, but their DOS syntax is wrong ("TO" in REN statements...) And these people actually get paid to do this stuff...
     
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