1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Win2K Pro Graphical Image Files problem

Discussion in 'Windows XP' started by TheWendyGuy, Jan 4, 2002.

Thread Status:
Not open for further replies.
  1. TheWendyGuy

    TheWendyGuy Thread Starter

    Sep 23, 2000
    I have a strange problem. Or at least strange to me.

    When people in the "Users" group of my machine try to access images .jpg or .gif for example they recieve the following error:-

    "No File Format Information Can Be Found In The Registry"

    and then when MS Photoeditor opens:-

    "Invalid File Type"

    It doesn't matter what program they try to use, they always recieve the error about no info in the registry.

    Administrator on this same machine is able to open the images without issues.

    In all cases, the Users have full rights to the images in the security settings.

    Any ideas? Been driving me crazy..
  2. TonyKlein

    TonyKlein Malware Specialist

    Aug 26, 2001
    I'm not running NT/2000/XP, but it does appear Gifs and Jpegs aren't among the registered file types on your machine.

    You can check this by taking a look at Folder Options/File Types.

    Do you see any entries for JPG or GIF there?

    If not they need to be restored.
    I have the correct Reg keys for Win98/ME, but I don't know whether these can be imported into your registry as they are.

    However, you can recreate JPG and GIF file associations in Folder Options/File Types yourself as well.

    Here's a useful article: Adding and Changing Windows File Type Associations

    Good luck,
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/64111

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice