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Win32k.sys BSOD

Discussion in 'Windows XP' started by Mikesch, Dec 18, 2004.

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  1. Mikesch

    Mikesch Thread Starter

    Joined:
    Jun 24, 2003
    Messages:
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    Hopefully I can detail this out as much as possible.

    Recently, my virus scanner told me that win32k.sys had a virus, and it cleaned it out. Now, my computer shuts down randomly, and whenI boot up, I get the BSOD sayong there's an error with win32k.sys. This only happens when I boot up normally, but in safe mode I run fine. Is there a way to run a diagnostic on the file or such? I might be able to retreive the exact error codes if needed.
     
  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
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    It would help if you had the error number, probably 0x0000008E.

    Have you tried replacing the driver from the XP CD? Do you have an XP CD?
     
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