Win7 bluescreen - memory dumping

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theblase

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Joined
Dec 2, 2011
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9
Hey Guys!
I have an Acer Aspire 5732ZG and sometimes it crashes. It is totally random. Sometimes it crashes twice in 5 minutes but sometimes it doesn't crash for about 2 weeks. I don't have any idea about having simply a software problem or there is something wrong with any of my hardwares. I would be really grateful if you could help me out on this.

Here is my sys info:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3069 Mb
Graphics Card: ATI Mobility Radeon HD 4500 Series (Microsoft Corporation WDDM 1.1), 512 Mb
Hard Drives: C: Total - 36863 MB, Free - 7081 MB; D: Total - 255985 MB, Free - 31645 MB;
Motherboard: Acer, Aspire 5732Z
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled

I attached my .dmp file but I had to rename it to txt.

Any ideas much appreciated.
Thanks in advance!
 

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Phantom010

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34,801
Can you post a few of your latest minidump files? They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.

Right-click the minidump file, select Send To, then select Compressed (zipped) Folder.

Windows will compress (zip) the file and save the new zipped file in the same location.

If you get an Access Denied error, disable the UAC.
 

theblase

Thread Starter
Joined
Dec 2, 2011
Messages
9
I configured it so when it crashes again I will post the minidump file.
Thanks!!!
 

theblase

Thread Starter
Joined
Dec 2, 2011
Messages
9
Thanks for the reply.
The problem is that I have already run test softwares on HDD and RAM and they didn't show any errors.
 
Joined
Dec 8, 2011
Messages
12
You told you are using Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, x64 Family 6 Model 23 Stepping 10.......whydon't you try 64 bit operating system ?????

Shailesh Jha
 

Phantom010

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Joined
Mar 9, 2009
Messages
34,801
Hi
It crashed again. So I attach my minidump file, though I had to rename it to txt from dmp again.
Please post the actual minidump files instead of .txt documents. There's nothing but gibberish in there.
 

Phantom010

Retired Trusted Advisor
Joined
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Messages
34,801
athr.sys is the probable cause in your minidump. It's a driver for your Atheros Extensible Wireless LAN device.

Do you have the latest driver?
 
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