Win7 PC won't boot out of sleep mode -Event Viewer is messed

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

bsacco

Thread Starter
Joined
Jun 11, 2003
Messages
866
I checked EVENT VIEWER and it's flooded with tons of errors. I don't even know how to start diagnosing. So, I thought I'd check in here with the EXPERTS.

Any ideas on steps to troubleshoot?

Best, BOb


Currently running:

Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i7 4770 @ 3.40GHz 34 °C
Haswell 22nm Technology
RAM
32.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Dell Inc. 0KWVT8 (CPU 1) 28 °C
Graphics
FHX2300 ([email protected])
DELL 2009W ([email protected])
1024MB ATI AMD Radeon HD 7570 (Dell) 46 °C
Storage
447GB INTEL SSDSC2BW480A4 SCSI Disk Device (SATA (SSD)) 31 °C
1863GB Hitachi HUA722020ALA331 SCSI Disk Device (SATA ) 48 °C
1863GB Hitachi HUA722020ALA331 SCSI Disk Device (SATA ) 41 °C
931GB Seagate ST1000DM ST1000DM003-1CH1 SCSI Disk Device (SATA ) 35 °C
Optical Drives
HL-DT-ST DVD+-RW GHA2N SCSI CdRom Device
Audio
Line 6 TonePort UX2
 

dmccoy

Darrin
Joined
Oct 7, 2017
Messages
4,489
It would be helpful if you can give us an idea of your issues. We can start with the following steps.

Please follow the steps below to help troubleshoot your system. Let me know if you have any questions.

Step 1:
Download Speccy to your desktop

1. File > Publish Snapshot. This saves your snapshot to their servers
2. Copy and Paste the link to your next Reply

Step 2:
1. Click on Start menu
2. Type command to start searching
3. Right click on command prompt in list and select Run as Administrator
4. Copy and Paste each the commands after the numbers below into the command prompt and press Enter key

1. sfc /scannow (best to run 2-3 times, rebooting after each time)

2. (Windows 8 or higher)
dism /online /cleanup-image /restorehealth

If any Errors are found with sfc /scannow then:
Copy and Paste the following command, and press ENTER:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
This will copy sfcdetails.txt to your desktop
Upload sfcdetails.txt file

3. MD "%userprofile%\desktop\SystemDiag"&systeminfo > "%USERPROFILE%\Desktop\SystemDiag\systeminfo.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\SystemDiag\msinfo32.nfo"&wevtutil qe System /c:20 /f:text > "%USERPROFILE%\Desktop\SystemDiag\SystemLog.txt"&wevtutil qe Application /c:20 /f:text > "%USERPROFILE%\Desktop\SystemDiag\AppLog.txt"
  1. This command will create a new folder on your Desktop called SystemDiag
  2. Compress files into a .zip file Systemdiag.zip
  3. Upload the Systemdiag.zip file from your desktop to your reply

Step 3:
Download Process Explorer to your desktop
  1. Right Click on the procexp64.exe or procexp.exe and Select Run As Administrator
  2. In the View menu click on Select Columns
  3. Check Verified Signer, Virus Total on Process Image Tab
  4. Select the Process I/O tab and check Reads, Rights and click OK
  5. Select Options Menu and Check Verify ImageSignatures, VirusTotal.com > Check Virustotal.com
  6. Double Click on the CPU Column to sort by highest CPU usage.
  7. (Highest CPU Processes should be at the top once sorted properly)
  8. Wait approximately a minute
  9. Select Save or Save As from the File menu
  10. Save SystemIdleProcess.txt to Desktop
  11. Upload file to your reply
Step 4:
How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135

Let us know if it works much better in this mode?
 

dmccoy

Darrin
Joined
Oct 7, 2017
Messages
4,489
Can you explain more what you mean that it will not boot out of sleep mode? Does it completely turn off when it sleeps and will not boot. Does it not do anything when you try to wake the Computer? The more details the better we can help.

Are you able to perform the other steps or do you have questions.
 

bsacco

Thread Starter
Joined
Jun 11, 2003
Messages
866
Screens go black as if it was in hibernation. I can hear a hard drive spinning hard. I press any key or spacebar and nothing happens.

ran sfc /scannow but found no errors.

see attchd
 

Attachments

DaveA

David
Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
Messages
16,948
How long have you waited after hitting the space bar and etc.?

After hitting the space bar, all programs and files that you running when it went to hibernation must be reloaded from the drives and this can take a while.
 

bsacco

Thread Starter
Joined
Jun 11, 2003
Messages
866
I previously ran sfc /scannow and it did NOT find any errors. See earlier post in this thread
 

bsacco

Thread Starter
Joined
Jun 11, 2003
Messages
866
Did you want me to run it on the 3 other hard drives on my PC. I ran it already on my C Drive which is a SSD.
 

dmccoy

Darrin
Joined
Oct 7, 2017
Messages
4,489
It only does this when it comes out of sleep mode and not when booting from power on and off?

Step 1:
1. Click on Start menu
2. Type command to start searching
3. Right click on command prompt in list and select Run as Administrator
4. Copy and Paste the full command in the code box below into the command prompt and press Enter key

Code:
MD "%userprofile%\desktop\SystemDiag"&systeminfo > "%USERPROFILE%\Desktop\SystemDiag\systeminfo.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\SystemDiag\msinfo32.nfo"&wevtutil qe System /c:20 /f:text > "%USERPROFILE%\Desktop\SystemDiag\SystemLog.txt"&wevtutil qe Application /c:20 /f:text > "%USERPROFILE%\Desktop\SystemDiag\AppLog.txt"
  1. This command will create a new folder on your Desktop called SystemDiag
  2. Compress files into a .zip file Systemdiag.zip
  3. Upload the Systemdiag.zip file from your desktop to your reply

Step 2:
Run Chkdsk

  1. Click on Start menu
  2. Type in command
  3. Right click on Command Prompt in list and select Run as Administrator
  4. Copy and Paste the command into the command window

    chkdsk C:/r (Change to the correct driver letter if needed)

    Important! If SSD then use chkdsk /f
If the following message is displayed: Choose Y

"Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)"

Click on Start menu
Type in command
Right click on Command Prompt in list and select Run as Administrator
Copy and Paste the following command into the command console
This will create a file called ChkdskLog.txt on your desktop
Upload this file to your next reply

wevtutil qe Application /rd:true /f:text /c:1 /q:*[System[Provider[@Name='Microsoft-Windows-Wininit']]] > "%USERPROFILE%\Desktop\ChkdskLog.txt
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top