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Win95 USB Support Utility Install Problems

Discussion in 'Earlier Versions of Windows' started by dcoccaro, Dec 25, 2001.

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MS USB Utility Reliabilty?

Poll closed Jan 1, 2002.
  1. Does the Job

    0 vote(s)
    0.0%
  2. Caused System Problems

    0 vote(s)
    0.0%
  3. Could not get the download

    0 vote(s)
    0.0%
  4. Would not Install

    0 vote(s)
    0.0%
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  1. dcoccaro

    dcoccaro Thread Starter

    Joined:
    Dec 25, 2001
    Messages:
    2
    Tech Support Guy Reference:
    (a) "a microsoft usb supplement is?????"

    PROBLEM:

    I am currently trying to install the Windows 95 (OSR2) USB Support Utility on my machine which does have version 4.00.950 B. When I execute the install from drive 'a' I get the following error messages:

    This program has performed an illegal operation and will be shut down.

    Quit all programs, and then restart your computer. If the problem persists, contact the program vendor.

    and another dialog box with this message......

    This operation has been cancelled due to restrictions in effect of this computer. Please contact your system administrator.

    DETAILS:
    <UNKNOWN> caused an exception c0000006H in module <unknown> at 0000:bff83937.
    Registers:
    EAX=20040000 CS=0157 EIP=bff83937 EFLGS=00010206
    EBX=010f4000 SS=015f ESP=83819c90 EBP=83819cbc
    ECX=00000100 DS=015f ESI=00001099 FS=361f
    EDX=c11d25f0 ES=015f EDI=01099000 GS=0000
    Bytes at CS:EIP:
    08 0f 6a 00 6a 01 56 68 0d 00 01 00 e8 8c da fe
    Stack dump:
    20040000 817d0079 00004cb7 000003d4 00000000 00000005 00000005 000001e4 00000000 000000c8 00000001 817d0660 bff85abb 817d0079 00000000 00000000

    QUESTIONS:

    1) The second error message leads me to believe I currently have some preferences that need to be changed?

    2) Is the USB Support Utility reliable and does it really work? I downloaded it from Dell as linked from CNET as a recommended site.

    P.S. I am trying to get my PDA synched and I want to do it via USB. What a shame, I have the hardware interface but no bios interface that is resident in the OS!!

    Any assistance that you can provide would be greatly appreciated.
     
  2. rugrat

    rugrat

    Joined:
    Dec 16, 2001
    Messages:
    1,869
    I hate to tell you this dcoccaro, but, Win95 b had very poor USB support. Even though it did specify it supported USB, it was extremely difficult to set up and very unstable if you could get it to work. The original version Win98 was the same. They finally got it working in 98se.
    Having said that, try these links
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;q253756
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;q258773

    Also, have you installed the USB drivers from your win95 disk?
    http://support.microsoft.com/default.aspx?scid=kb;en-us;Q192193

    Good Luck
     
  3. dcoccaro

    dcoccaro Thread Starter

    Joined:
    Dec 25, 2001
    Messages:
    2
    Rug,
    Thanks for your pithay reply. Thanks also for the reference links.
    Yeah, I think installing Win98 SE is the solution.

    Regards
    D. Coccaro

    P.S. The OSR2 version I have was installed with partition magic.
     
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