Win98 not booting up

[Kaneohe]

Hi all,

this is a great forum--very helpful people!

I will be helping a friend with his Win98 SE machine with 64 MB ram --he's getting ready to donate this machine and reformatted the hard drive, and reinstalled Win98 SE. The problem is that he cannot successfully boot off the hard drive; he gets as far as the Win98 splash screen and then the system shuts down. He tried booting off a floppy, but was not successful---he said that the system reassigns drive letters(??). My apologies for not having more accurate information to post as I have not had access to the machine yet.

I plan to look at the machine tomorrow and would appreciate any suggestions of where and how to start the troubleshooting process.

Mahalo,
Kaneohe

 

[columbo]

Hi,

How many partitions are on the system? Is there a second drive?

 

[Kaneohe]

Hi Columbo,

It is my understanding that there is only one hard drive with a single partition. I'll confirm this tomorrow.

Aloha
Kaneohe

 

[~Candy~]

When he says that it's re-assigning drives, is he referring to when he boots with a boot disk.....this would happen as a ram drive is created and the cdrom drive will get pushed one drive letter ahead.