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win98 won't find hardware drivers

Discussion in 'Hardware' started by kkatarina, Oct 21, 2005.

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  1. kkatarina

    kkatarina Thread Starter

    Joined:
    Oct 21, 2005
    Messages:
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    my astranet ia101 scanner has a problem. i need to reinstall it to my pc, because of a hard drive crash and the techs had to wipe and reformat my drive, so i have to put everything back on it. i have reinstalled it before many times with no problem, but this time for some reason, my computer won't find the device driver for it now. i installed it with my disc that came with the scanner, and i also tried with a download from the umax website. when i restart my pc, windows recognizes that there is new hardware, but cannot find the driver. when i click on the vistascan icon, it tries to find it, but says, error, scanner access failed. everytime i run the windows add hardware wizard, it says cannot locate drivers for the scanner. the windows hardware wizard always asks me to put the windows 98 cd in, but the drivers aren't there. they are on the scanner cd and on my computer somewhere. after i installed the vistascan from the disc, it said successful install. the vista shuttle and the copy utility are fine- just the vista scan. how do i solve this? i have windows 98 on my pc.
     
  2. winbob

    winbob

    Joined:
    Aug 2, 2004
    Messages:
    3,370
    Have you used the "have disk" option and directed the path to the driver on the installation CD?
     
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