win98

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conlo

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Dec 30, 1999
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552
This may not be in your field of expertise, but you may be able to steer me in the right path.
The phone company is billing me for international calls that I did not make . They say the calls are coming from my computer, and that it is my responsibility to find out who is doing it. How can their tech know the calls are coming from my pc?? What can I do to protect myself ?? Can someone access my pc phone line while I am online??
Who is qualified to check my pc for that kind of problem??
 

blues_harp28

Moderator
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Jan 9, 2005
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Hi in addtion to posting a hjt log..to see if you are infected..
You can d/load a modem protection program.
Many service providers have their own modem protection program..and you can see immediately if your modem is dialing other numbers...
Post a hjt log..as soon as you can..
 
Joined
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That does sound like a dialer!

Update your anti-virus software and run a virus scan. If you don't have any download and install Avast or AVG which are both free.
Update your anti-spyware software and run a scan. If you don't have any download and Ad-Aware personel, Spybot which are both free.
I would also download and install A-squared and run that as well. A-squared is an application that specifically scan for trojans.
I would also suggest that you update your firewall and if you don't have one download ZoneAlarm or Sygate.

Don't forget to post a Hijack this log!
 

flavallee

Frank
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May 12, 2002
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If you've been browsing some unscrupulous websites, one of them probably installed a "dialer" in your computer.

The HijackThis log will show us what's running in the background and what nasties are present.

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conlo

Thread Starter
Joined
Dec 30, 1999
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552
I did as you suggested and downloaded some protection programs. I had AVG, I downloaded SPYBOT, A SQUARED, and HIJACK. Will download ZONEALARM tomorrow.
Are you willing to look at my HIJACK log to see if you can find any baddies ??
 

flavallee

Frank
Trusted Advisor
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May 12, 2002
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84,078
We can look at your HijackThis log, but you need to post it first.

You can post it here, but if you decide to post it in the "Security" section, make them aware that you started a thread in another section, then include the link to that thread, which is

http://forums.techguy.org/windows-95-98-me/432698-win98.html?posted=1#post3278931

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conlo

Thread Starter
Joined
Dec 30, 1999
Messages
552
I am not sure how to do this.(posting my Hijack log). I clicked on your link and got a red hand icon . I then typed in the addrress in the address box and was returned to the standard win 95 page. Could you be a little more specific on how to add the Hijack log onto my reply to you ??
 

conlo

Thread Starter
Joined
Dec 30, 1999
Messages
552
Did download Hijackthis and did run and save a logm but saw no way of Copy and Paste method. Log page showed no File or Edit menu . Nothing but the list and on the bottom , options to scan fix checked, config., add checked to ignore list
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
84,078
Here are some more specific directions on how to install HijackThis and obtain a log.

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Download HJTsetup.exe from this link:

http://www.thespykiller.co.uk/files/HJTsetup.exe

Save HJTsetup.exe to your desktop or whereever you want to save it.

Close all open browser windows.

Double-click on the HJTsetup.exe file that you just downloaded and saved.

Allow it to install to C:\Program Files\HijackThis.

Continue to click "Next" in the setup dialog boxes until you get to the "Select Additional Tasks" dialog.

Put a checkmark by "Create a desktop icon", then click the "Next" button.

Continue to follow the rest of the prompts from there.

At the final dialog box, click "Finish". That will start the HijackThis program. If the program doesn't start on its own, just doulbe-click its desktop icon.

Click on the "Do a system scan and save a log file" button. HijackThis will scan your system and then ask you to save the log.

Click "Save" to save the log file. The log will open in Notepad.

Click "Format - Word Wrap" and make sure there is a checkmark next to "Word Wrap". This allows the text to be viewed properly without having to scroll back and forth.

Click "Edit - Select All", then click "Edit - Copy". Do NOT close Notepad yet. Just minimize it and get it out of the way.

Come back to your thread and open a new reply window, then click "Edit - Paste". The log will then appear in the reply window. You can add any comments above or below the log, if you wish.

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conlo

Thread Starter
Joined
Dec 30, 1999
Messages
552
I am still not able to copy and paste my Hijackthis log. I get as faras "Click on the " Do a systemscan and save a log file " Does not seem to open in Notepad. The log appears with heading " Hijackthis-v1.99.1 and shows a whole page of listings. Another window appears on top of this one called " Add Download", and here I save to folder " C:Windows\desktop ". from here nothing happens and if I go back and double click on the desktop icon, the procedure starts all over again.
 
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