Window Washer and NTLDR Missing

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jmarsh09

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Joined
May 24, 2005
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6
I ran the wipe free space option on Window Washer 6.0.2.466 and when I rebooted, I received error messages indicating that the ntldr and ntdetect.com files were missing. The problem has been fixed, but I am concerned that Window Washer may have caused the problem. Webroot indicates that they have not had any other reports of this problem. I do not know that Window Washer caused the problem, but do not want to run it again until I have checked it out.

Has anyone else had this problem after running Window Washer? I am using a new Thinkpad Z60t with XP Pro and the IBM Thinkvantage tools.
 
Joined
Nov 15, 2005
Messages
162
there is no way windowwasher could have done it cause that action you completed is intended for Wipe Free Space not Wipe System Files. All though it does sound like WindowsWasher caused the problem.

What I would sugest to do is go here.... http://www.microsoft.com/downloads/...d6-5098-4c64-9ca7-a30f225859f6&DisplayLang=en
download and install MS VPC 2004.

INstall XP or 2000 or whatever just a MIcrosoft OS. Then run WindowWasher on there if any problems occur you've got prove it was Webroot's Product.


Hope this helps you!
Have a Merry Christmas!! :)

Michael
 

jiml8

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Jul 2, 2005
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speculating....

Did you run chkdsk before running Window Washer? If the file system was a bit corrupted then maybe Window Washer thought the space occupied by ntldr and ntdetect.com was free. The way nfts links everything together at one time makes the file system robust and creates the opportunity for peculiarities if it does become corrupted.
 
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