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Windows 10 clean install stuck at black screen

Discussion in 'Windows 10' started by Nahdurr, Jan 6, 2016.

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  1. Nahdurr

    Nahdurr Thread Starter

    Jan 6, 2016

    I'm having trouble clean installing Windows 10 on to a new SSD.

    I upgraded from Windows 7 and then created a USB with Windows 10 installer on it using the media creation tool. I switched the HDD to the ODD spot and installed a new Sandisk 240gb SSD. I'm trying to install Windows 10 on to the SSD. The install started after making a partition on the SSD using the command prompt. However now the install will go to "installing driver" have a green check mark then the computer prompts that it needs to restart to continue installation. Once the computer restarts it is stuck at a black screen that is blinking on an off and I can hear the drive running.

    I have a Samsung series 7 NP700Z5a-S0aus.

    I am now getting this screen upon reboot

    Attached Files:

    Last edited: Jan 6, 2016
  2. managed

    managed Trusted Advisor Spam Fighter

    May 24, 2003
    First Name:
    Try installing again but this time disconnect the HDD first. Also delete the partition(s) on the SSD and the installer will create what it needs automatically.

    EDIT : You can reconnect the HDD when the install has finished.
  3. crjdriver

    crjdriver Moderator

    Jan 2, 2001
    OK, from what I can tell from the support page for your laptop, win7 and win8 are supported os. Win 10 is NOT a supported os. When you use an unsupported os, you are a beta tester; might work and it might not work.
    You have a choice; either install a supported os OR continue to attempt to get the system to work. Up to you however IF it were me, I would install a supported os.
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