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windows 10 Extremely Slow

Discussion in 'Windows 10' started by boydphoto, Mar 2, 2018.

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  1. boydphoto

    boydphoto Thread Starter

    Joined:
    Nov 25, 2005
    Messages:
    636
    First Name:
    boyd
    it's never been this slow before. don't know what to do.
     
  2. dmccoy

    dmccoy

    Joined:
    Oct 7, 2017
    Messages:
    4,489
    First Name:
    Darrin
    Have you performed any Windows or driver updates recently, installed new hardware or programs or anything thst has changed since the slow down?

    Please perform the following steps to start:

    Step 1:
    Speccy
    http://filehippo.com/download_speccy

    1. File > Save Snapshot. This will create a file called [hostname].speccy
    2. File > Publish Snapshot. This saves your snapshot to their servers
    3 Copy and Paste the link to your next Reply

    Step 2:
    Click on Start menu
    Type in cmd
    Right click on cmd in list and select run as administrator
    Copy and Paste the commands into the command console
    1. sfc /scannow
    2. dism /online /cleanup-image /restorehealth (only use if Windows 8 or higher)

    When these have completed.
    Right click on the top bar command window
    Left click on Edit then Select All
    Right click on the top bar again
    Left click on edit then copy
    paste into your reply

    Step 3:
    Download Process Explorer
    https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer

    1. Save it to your desktop then run it. Right Click and Select Run As Administrator
    2. Select View Menu Click Select Columns
    3. In the Select Columns Window Check Verified Signer and Click OK
    4. Select Options Menu and Check Verify Image Signatures
    5. Double Click o the CPU Column to sort by highest CPU usage.
    (System Idle Process should be at the top once sorted properly)
    6. Wait approximately a minute
    7. Select Save or Save As from the File Menu and save System Idle Process.txt to Desktop
    8. Upload the file to your Reply

    Step 4:
    Please download and Run the Event Viewer Tool by Vino Rosso
    http://images.malwareremoval.com/vino/VEW.exe

    1. Right click on Vew.exe program and select Run as Administrator
    2.. Under Select log to query
    3. select System
    4. Under Select type to list
    Select:
    * Error
    * Warning
    Choose the Number of events as follows:
    Click on umber of events
    Type 20 in the box (1 to 20)
    Click the Run button (Notepad will open the log)
    upload files to next reply
    Rename to SystemLog.txt or it will be overwritten

    Run these steps again Except at step 3.
    Select Application
    Rename log file to ApplicationLog.txt
    Upload or Paste to next reply
     
  3. boydphoto

    boydphoto Thread Starter

    Joined:
    Nov 25, 2005
    Messages:
    636
    First Name:
    boyd

    Hi. I'm confused; you say click start and type cmd. When I click start there's no place to type anything, so I can't follow your suggestions. Help!
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,786
    First Name:
    Frank
    We know nothing about your computer, so please do the following in it:

    Download and save the TSG System Information Utility (SysInfo.exe) file.
    After it's been downloaded and saved, double-click it to run it.
    Information about your computer will appear.
    Return here to your thread, then copy-and-paste the ENTIRE text here.

    ---------------------------------------------------------------
     
  5. boydphoto

    boydphoto Thread Starter

    Joined:
    Nov 25, 2005
    Messages:
    636
    First Name:
    boyd
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Celeron(R) CPU N3350 @ 1.10GHz, Intel64 Family 6 Model 92 Stepping 9
    Processor Count: 2
    RAM: 3920 Mb
    Graphics Card: Intel(R) HD Graphics, 1024 Mb
    Hard Drives: C: 905 GB (840 GB Free); D: 24 GB (23 GB Free);
    Motherboard: LENOVO, LNVNB161216
    Antivirus: Windows Defender, Enabled and Updated
     
  6. dmccoy

    dmccoy

    Joined:
    Oct 7, 2017
    Messages:
    4,489
    First Name:
    Darrin
    When you click the Start menu it will bring up the menu and you just start typing. Then it will start searching for the best matches typed. Type command instead of cmd.
     
  7. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,247
    moving to W10 forum.
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,786
    First Name:
    Frank
    cpu.JPG

    Advise us what the exact model name and model number and serial number is on your Lenovo so it can be correctly identified.

    It has a weak Intel processor, so there's no way it's going to have the speed of a rabbit.

    We have no way of knowing how well you maintain it and what's installed and running in it, so that can have a big impact on speed.

    --------------------------------------------------------------
     
    Paul23 likes this.
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