Solved Windows 10 fast lock screen

Jaffar80

Thread Starter
Joined
Apr 20, 2020
Messages
8
Hello Guys,

We faced an issue which is the fast user account lock screen, it happen within 3 to 5 seconds if the user leave the mouse & keyboard.

The PC is new HP ELITEDESK 800 G4 MT.
Fresh installation of Windows 10 pro. 64 bit - Ver. 1909



T
 

managed

Allan
Trusted Advisor
Spam Fighter
Joined
May 24, 2003
Messages
13,945
Hi and welcome to TSG.

Is there more than one User account ? If you do nothing does Windows get to the desktop and work ok ?
 

Jaffar80

Thread Starter
Joined
Apr 20, 2020
Messages
8
Hi and welcome to TSG.

Is there more than one User account ? If you do nothing does Windows get to the desktop and work ok ?
Hi
Yes, there are around four user accounts, the default user account, Local administrator account, network admin account and support tech account.

No issue with the windows but the user need to sign in each time if he leaves his pc ( doesn't touch mouse and keyoard) within few seconds less then ten seconds !!

Please advise.

Thanks.
 

Jaffar80

Thread Starter
Joined
Apr 20, 2020
Messages
8
Hi
Yes, there are around four user accounts, the default user account, Local administrator account, network admin account and support tech account.

No issue with the windows but the user need to sign in each time if he leaves his pc ( doesn't touch mouse and keyoard) within few seconds less then ten seconds !!

Please advise.

Thanks.
The windows is updated with the latest update.
 

managed

Allan
Trusted Advisor
Spam Fighter
Joined
May 24, 2003
Messages
13,945
Check at Start > Settings > Personalisation > Lock screen > Screen timeout settings & Screensaver settings -
I suggest you change the timings for both to some reasonable value then restart the computer and see if that helps.
 

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