Windows 10 has reset itself and I've lost everything

[Lead93va]

Please please help!

I turned my laptop on to get on with some work. To find it running very slow and everything had changed. Background icons everything. The more I looked the more was missing - my documents is now empty!

There are some apps which I use which are still on there but don't work?
I don't understand I shut it down and it was fine!

I need to get everything back if I can
I tried to do a system restore but it keeps failing due to an unknown error.

Please can anyone help?
Considering working on a laptop is my job the tech side I am useless at!!
It did say something about the user but Im not sure what I can remember now!

Panicking!!

Thanks in advance x

 

[lochlomonder]

When you logged into the machine, did you happen to see a notice to the effect of "You have been logged in with a temporary profile"?

 

[Lead93va]

I didn't notice anything to be honest just auto pilot logged in

 

[lochlomonder]

Try rebooting it and then seeing if you're presented with the same desktop. I have a feeling it's a temporary profile, but I need to check before offering additional advice.