Windows 10 has reset itself and I've lost everything

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Lead93va

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Dec 1, 2020
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Please please help!

I turned my laptop on to get on with some work. To find it running very slow and everything had changed. Background icons everything. The more I looked the more was missing - my documents is now empty!

There are some apps which I use which are still on there but don't work?
I don't understand I shut it down and it was fine!

I need to get everything back if I can
I tried to do a system restore but it keeps failing due to an unknown error.

Please can anyone help?
Considering working on a laptop is my job the tech side I am useless at!!
It did say something about the user but Im not sure what I can remember now!

Panicking!!

Thanks in advance x
 

lochlomonder

Colin
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When you logged into the machine, did you happen to see a notice to the effect of "You have been logged in with a temporary profile"?
 

lochlomonder

Colin
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Try rebooting it and then seeing if you're presented with the same desktop. I have a feeling it's a temporary profile, but I need to check before offering additional advice.
 
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