Windows 10 Laptop does not boot up suddenly

Palmer132

Thread Starter
Joined
Oct 17, 2021
Messages
4
Suddenly stopped booting up. Just get the manufacturer flash screen, then a blank screen with a flashing cursor? Anyone help me?
 

Goddess-Bastet

Virginia
Joined
Apr 26, 2019
Messages
930
Chances are the drive containing Windows has failed.
Do you have any Windows installation media? Try booting from this & running diskpart from command prompt to see if the C drive shows.
 

Palmer132

Thread Starter
Joined
Oct 17, 2021
Messages
4
I Have tried booting from a windows 10 recovery CD. When it starts, I can hear the CD drive spinning, so I know it is trying to boot from here.
It comes up with a message:

"Warning - the battery cannot be identified, the system will be unable to charge this battery. Strike F1 to continue, F2 to run setup the utility"

This is due to a pre-existing condition where I know the battery has failed. I am only able to run the laptop off the mains power.

If I select F1, it shows me the blank screen with flashing cursor, the original problem.
If I select F2, it opens up something called 'InsydeH20 Setup Utility, Dell Inc.' with menu options Main, Advance, Wireless, Security, Boot, Exit.

Where to go from here?
 

Palmer132

Thread Starter
Joined
Oct 17, 2021
Messages
4
No, there's no easy way to remove the battery, it's integrated, but I doubt that's the problem, as I have used it like this for a few years without any problems?
 

Palmer132

Thread Starter
Joined
Oct 17, 2021
Messages
4
Got it sorted finally, boot sector file had got corrupted. Thanks to all for the suggestions.
 

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