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windows 10 laptop games/programs running slow

Discussion in 'Games' started by michigan2012, Oct 12, 2019.

  1. michigan2012

    michigan2012 Thread Starter

    Joined:
    Oct 12, 2019
    Messages:
    1
    a year or 2 ago my computer has been starting to start up slow/run and open programs at a slow pace. The games themselves such as hearthstone, world of Warcraft etc. do not run well in full screen, and can only play in a smaller resolution. The internet browser chrome, internet explorer are also very slow when opening. I tried reducing the number of start up programs and installed all new software/hardware drivers and it did nothing to affect performance. I added my laptop specs as well to help out with getting a solution in the attached file below. If there is anything anyone can do to help that would be great thanks!
     

    Attached Files:

  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    You appear to have a Dell Inspiron 15 7559 15.6" laptop which is running Windows 10 Home Version 1809 Build 17763 64-bit and which has these specs:

    Intel Core i5-6300HQ 2.30 GHz quad core processor
    cpu.JPG

    Intel HD Graphics 530 integrated graphics
    gpu1.JPG

    NVIDIA GeForce GTX 960M GDDR5 4 GB dedicated graphics
    gpu2.JPG

    8 GB of DDR3-1600 RAM
    (Note: it supports up to 32 GB)

    ---------------------------------------------------------------

    What's the exact 7-character "service tag" number of that laptop?

    Have you considered adding another 8 GB of RAM and running it with 16 GB?

    Since you've had these issues for a year or two, have you considered during a clean re-install of Windows 10 and getting a fresh start with it?

    ----------------------------------------------------------------
     
  3. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,578
    Virus and malware can also significantly slow down a machine.

    But the simplest fix is to do a clean install of the latest version of Windows 10. Trying different free online scans may work, but you have to try several brands, which takes a long time. A Windows install takes only 15 mins. Plus the time to re-install programs, which of course varies depending no how much software you have.
     
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