Windows 10 laptop stuck at startup

SkyBlueEyes

Thread Starter
Joined
Oct 13, 2020
Messages
3
My laptop with Windows 10 has a long startup screen with the logo and then goes to a blank screen with the cursor and doesn't load. Everything worked fine before now. The laptop shut off on its own while not being used, and this started when I tried to turn it back on. If I try to do anything (Esc, F8, F11...), nothing happens. The laptop is Toshiba Satellite.
 
Joined
Sep 21, 2007
Messages
12,464
Force restart it 3 times and Windows should start the troubleshooting screen. Then select startup repair.
 

SkyBlueEyes

Thread Starter
Joined
Oct 13, 2020
Messages
3
Force restart it 3 times and Windows should start the troubleshooting screen. Then select startup repair.
I tried that a few times, but it made no difference. It never showed a troubleshooting screen, just the same blank screen.
 
Joined
Sep 21, 2007
Messages
12,464
Download the Seagate seatools ( it can be used on all brands of hard drives). See if it reports any problems.
 

SkyBlueEyes

Thread Starter
Joined
Oct 13, 2020
Messages
3
Download the Seagate seatools ( it can be used on all brands of hard drives). See if it reports any problems.
Is that something that can be put on a CD to run automatically on the laptop? I can only use something that would automatically run once the laptop is turned on since nothing is accessible.
 

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