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Windows 10 Publisher Not Responding

698 views 3 replies 4 participants last post by  plodr 
#1 ·
Why does my Publisher program keep stopping during my project?

Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19044, Installed 20201203193627.000000-480
Processor: Intel(R) Pentium(R) CPU G640 @ 2.80GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 2
Total Physical RAM: 4 GB
Graphics Card: Intel(R) HD Graphics, 1798 MB
Hard Drives: C: 448 GB (347 GB Free); D: 16 GB (2 GB Free);
Motherboard: Foxconn 2ABF, ver 3.10
System: AMI, ver HPQOEM - 1072009, s/n 4CE3210L1V
Antivirus: Windows Defender, Disabled
 
#3 ·
One alternative to consider: since you only have 4GB of RAM and your Intel graphics is slicing off a chunk of that, it may stop responding momentarily if it's swapping data in and out of virtual memory.

It looks to me as if this is your model of PC, which supports up to 8GB of RAM. Since there are two RAM slots on the motherboard, I'm guessing it has 2 x 2GB DIMMs. I recommend purchasing 2 x 4GB DIMMs to max out the memory on that PC. You can see an example of how much it may cost if you look on the Crucial site here; specifically, the 8GB Kit (2 x 4GB).
 
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