1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows 10 slow start up

Discussion in 'Windows 10' started by iant75, Oct 21, 2018.

Thread Status:
Not open for further replies.
Advertisement
  1. iant75

    iant75 Thread Starter

    Joined:
    Oct 21, 2018
    Messages:
    3
    We have a HP laptop that is slow booting up and when you try to using it everything seems slow. My wife uses Word and Excel on Office 360 and these documents take an age to open correctly.

    Is there anything I can check to see if everything is working as it should be?

    Sorry to sound vague but I don't know how best to describe the problem.

    Thanks


    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz, Intel64 Family 6 Model 142 Stepping 10
    Processor Count: 8
    RAM: 4012 Mb
    Graphics Card: Intel(R) UHD Graphics 620, 1024 Mb
    Hard Drives: C: 915 GB (742 GB Free); D: 14 GB (1 GB Free);
    Motherboard: HP, 832A
    Antivirus: Windows Defender, Disabled
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    16,076
    First Name:
    David
    The hard drive could be going.
    How old is this machine?
     
  3. iant75

    iant75 Thread Starter

    Joined:
    Oct 21, 2018
    Messages:
    3
    Thanks for the reply, the laptop was baught in March this year. So I hope the hard drive is still okay.
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    16,076
    First Name:
    David
    What protection programs are you running?
     
  5. iant75

    iant75 Thread Starter

    Joined:
    Oct 21, 2018
    Messages:
    3
    McAfee, I have just disabled the microsoft one drive in the start up menu and the laptop seems to be working better. is this a sensible thing to do, looked at the task manager while it was starting and that was the programme that was taking the most resource?
     
  6. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    16,076
    First Name:
    David
    McAfee has been known to slow down a system of two!

    Since you are a Windows 10 machine, all you need is the built in Defender.
     
  7. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,578
    Go to Settings > Privacy > Background Apps and turn off 'Let apps run in the background' . It should make your system run a little faster.
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1218133

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice