My laptop was unexpectedly shut down on June 8, 2018 and it is causing problems. I tried two previous restore points and this did not resolve the issues. Hope someone can help! Thank-you.
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Celeron(R) CPU 877 @ 1.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 3986 Mb
Graphics Card: Intel(R) HD Graphics, 1801 Mb
Hard Drives: C: 436 GB (368 GB Free); D: 27 GB (3 GB Free);
Motherboard: Hewlett-Packard, 18FC
Antivirus: Norton Internet Security, Disabled
This is all of the tech info I gathered from the Reliability Monitor in the Control Panel.
On June 13, 2018 Windows was nor properly shut down. When I turned the computer back on, on June 16, these events occurred:
3 windows not properly shut down (this was because the only way I know to turn it off at this point is manually, Not very bright on my part)
Then it shows an a windows installation failure which was successful on the second try and one more successful installation.
June 20: 1260 listings of ctfmon.exe stopped working and 1 listing of CTF Loader stopped Working. The full description is pasted here:
Description
Faulting Application Path: C:\Windows\System32\ctfmon.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: ctfmon.exe
Application Version: 10.0.16299.15
Application Timestamp: f1636807
Fault Module Name: InputLocaleManager.dll
Fault Module Version: 10.0.16299.334
Fault Module Timestamp: 815745b1
Exception Code: 00000675
Exception Offset: 00000000000078d4
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 9bd5
Additional Information 2: 9bd5c58390a2c36620e51edcce50445f
Additional Information 3: 4240
Additional Information 4: 4240b90abdeda2d3ec6dfc452d0bdd46
Extra information about the problem
Bucket ID: 6ed933f311dedc9bc52755a582b23293 (1524281168238883475)
On June 21 ctfmon.exe listed 2,499 times as critical events. 2 other installations were successful.
June 22 a lot of ctfmon.exe and CTF Loader stopped working entries. There wa apparently a successful application reconfiguration on June 22.
The laptop has gone from 10 down to 1 in overall reliability and stability. I think it may be ready to crash and burn if I can't find a solution soon.
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Celeron(R) CPU 877 @ 1.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 3986 Mb
Graphics Card: Intel(R) HD Graphics, 1801 Mb
Hard Drives: C: 436 GB (368 GB Free); D: 27 GB (3 GB Free);
Motherboard: Hewlett-Packard, 18FC
Antivirus: Norton Internet Security, Disabled
This is all of the tech info I gathered from the Reliability Monitor in the Control Panel.
On June 13, 2018 Windows was nor properly shut down. When I turned the computer back on, on June 16, these events occurred:
3 windows not properly shut down (this was because the only way I know to turn it off at this point is manually, Not very bright on my part)
Then it shows an a windows installation failure which was successful on the second try and one more successful installation.
June 20: 1260 listings of ctfmon.exe stopped working and 1 listing of CTF Loader stopped Working. The full description is pasted here:
Description
Faulting Application Path: C:\Windows\System32\ctfmon.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: ctfmon.exe
Application Version: 10.0.16299.15
Application Timestamp: f1636807
Fault Module Name: InputLocaleManager.dll
Fault Module Version: 10.0.16299.334
Fault Module Timestamp: 815745b1
Exception Code: 00000675
Exception Offset: 00000000000078d4
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 9bd5
Additional Information 2: 9bd5c58390a2c36620e51edcce50445f
Additional Information 3: 4240
Additional Information 4: 4240b90abdeda2d3ec6dfc452d0bdd46
Extra information about the problem
Bucket ID: 6ed933f311dedc9bc52755a582b23293 (1524281168238883475)
On June 21 ctfmon.exe listed 2,499 times as critical events. 2 other installations were successful.
June 22 a lot of ctfmon.exe and CTF Loader stopped working entries. There wa apparently a successful application reconfiguration on June 22.
The laptop has gone from 10 down to 1 in overall reliability and stability. I think it may be ready to crash and burn if I can't find a solution soon.
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