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Windows 10 upgrade crash new build

Discussion in 'Windows 10' started by Calical26, Mar 24, 2016.

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  1. Calical26

    Calical26 Thread Starter

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    Any one have the same problem i upgrade my pc build a new i7 shylake 6700k build my specs yea i7 6700k asus Maximus rog ranger motherboard 16gb ddr4 asus matrix 980ti Platinum 6gb video card 900watt 80+ psu i was runing win 8.1 pro retail ran fine i wanted to use dx12 on games so i upgrade to 10 pro now my pc crash idling or watching netflix crash to white screen so i test my gpu ram nothing worng crash when keyboard and mouse not touched unistall drivers install new drivers up date to latest bios same crash
     
  2. etaf

    etaf Moderator

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    First Name:
    Wayne
    is this the motherboard
    http://www.asus.com/ROG-Republic-Of-Gamers/MAXIMUS_VII_RANGER/
    If so
    windows 10 drivers are here
    http://www.asus.com/Motherboards/MAXIMUS_VII_RANGER/HelpDesk_Download/

    you could try installing the chipset
    and then any other drivers for devices on the motherboard Like Audio, graphics etc
    make sure they are W10 drivers

    Also run
    -------------------------------------------------------------

    Lets do a system file check, and check the Windows files.

    System File Checker - SFC /scannow
    http://www.thewindowsclub.com/how-to-run-system-file-checker-analyze-its-logs-in-windows-7-vista
    https://support.microsoft.com/en-gb/kb/929833

    For Windows 8 or Windows 10
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
    Use Win + X and choose Command Prompt (Admin) from the list.​

    For windows version, XP, Vista, W7
    Hold the Windows key and press R
    Now type CMD
    Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

    In the command prompt window that opens, type the following command:

    SFC /scannow
    This will take some time to scan and you will get 1 of 4 possible results​

    1. Windows Resource Protection did not find any integrity violations. - This means that you do not have any missing or corrupted system files.
    2. Windows Resource Protection found corrupt files and successfully repaired them.
    3. Windows Resource Protection found corrupt files but was unable to fix some of them.
    4. Windows Resource Protection could not perform the requested operation.

    If you do receive the message in 3 or 4
    Lets see a log file

    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

    • This will place a file on your desktop called sfcdetails.txt which contains the results of the scan.
    • Copy and Paste the contents of the file into your next post.
    =================================================================
     
  3. Calical26

    Calical26 Thread Starter

    Joined:
    Mar 24, 2016
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    https://www.asus.com/us/Motherboards/MAXIMUS-VIII-RANGER/ this my motherboard im check out the ram right have 16GB DDR4 took one out see if it the ram if it crash il change it put the other stick in drivers run find cpu gpu run fine might be bad ram
     
  4. etaf

    etaf Moderator

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    First Name:
    Wayne
    ok - thanks for the update
     
  5. crjdriver

    crjdriver Moderator

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    Jan 2, 2001
    Messages:
    39,493
    When you post you upgraded to win10 pro, was this an actual in-place upgrade OR did you clean install win10?
     
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