Windows 10 upgrade crash new build

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Calical26

Thread Starter
Joined
Mar 24, 2016
Messages
2
Any one have the same problem i upgrade my pc build a new i7 shylake 6700k build my specs yea i7 6700k asus Maximus rog ranger motherboard 16gb ddr4 asus matrix 980ti Platinum 6gb video card 900watt 80+ psu i was runing win 8.1 pro retail ran fine i wanted to use dx12 on games so i upgrade to 10 pro now my pc crash idling or watching netflix crash to white screen so i test my gpu ram nothing worng crash when keyboard and mouse not touched unistall drivers install new drivers up date to latest bios same crash
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
is this the motherboard
http://www.asus.com/ROG-Republic-Of-Gamers/MAXIMUS_VII_RANGER/
If so
windows 10 drivers are here
http://www.asus.com/Motherboards/MAXIMUS_VII_RANGER/HelpDesk_Download/

you could try installing the chipset
and then any other drivers for devices on the motherboard Like Audio, graphics etc
make sure they are W10 drivers

Also run
-------------------------------------------------------------

Lets do a system file check, and check the Windows files.

System File Checker - SFC /scannow
http://www.thewindowsclub.com/how-to-run-system-file-checker-analyze-its-logs-in-windows-7-vista
https://support.microsoft.com/en-gb/kb/929833

For Windows 8 or Windows 10
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
Use Win + X and choose Command Prompt (Admin) from the list.​

For windows version, XP, Vista, W7
Hold the Windows key and press R
Now type CMD
Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

In the command prompt window that opens, type the following command:

SFC /scannow
This will take some time to scan and you will get 1 of 4 possible results​

  1. Windows Resource Protection did not find any integrity violations. - This means that you do not have any missing or corrupted system files.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  4. Windows Resource Protection could not perform the requested operation.

If you do receive the message in 3 or 4
Lets see a log file

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

  • This will place a file on your desktop called sfcdetails.txt which contains the results of the scan.
  • Copy and Paste the contents of the file into your next post.
=================================================================
 

Calical26

Thread Starter
Joined
Mar 24, 2016
Messages
2
is this the motherboard
http://www.asus.com/ROG-Republic-Of-Gamers/MAXIMUS_VII_RANGER/
If so
windows 10 drivers are here
http://www.asus.com/Motherboards/MAXIMUS_VII_RANGER/HelpDesk_Download/

you could try installing the chipset
and then any other drivers for devices on the motherboard Like Audio, graphics etc
make sure they are W10 drivers

Also run
-------------------------------------------------------------

Lets do a system file check, and check the Windows files.

System File Checker - SFC /scannow
http://www.thewindowsclub.com/how-to-run-system-file-checker-analyze-its-logs-in-windows-7-vista
https://support.microsoft.com/en-gb/kb/929833

For Windows 8 or Windows 10
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
Use Win + X and choose Command Prompt (Admin) from the list.​

For windows version, XP, Vista, W7
Hold the Windows key and press R
Now type CMD
Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

In the command prompt window that opens, type the following command:

SFC /scannow
This will take some time to scan and you will get 1 of 4 possible results​

  1. Windows Resource Protection did not find any integrity violations. - This means that you do not have any missing or corrupted system files.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  4. Windows Resource Protection could not perform the requested operation.

If you do receive the message in 3 or 4
Lets see a log file

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

  • This will place a file on your desktop called sfcdetails.txt which contains the results of the scan.
  • Copy and Paste the contents of the file into your next post.
=================================================================










https://www.asus.com/us/Motherboards/MAXIMUS-VIII-RANGER/ this my motherboard im check out the ram right have 16GB DDR4 took one out see if it the ram if it crash il change it put the other stick in drivers run find cpu gpu run fine might be bad ram
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
43,885
When you post you upgraded to win10 pro, was this an actual in-place upgrade OR did you clean install win10?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top