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Windows 10 upgrade

Discussion in 'Windows 7' started by Adr10, Jun 3, 2019.

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  1. Adr10

    Adr10 Thread Starter

    Joined:
    May 31, 2019
    Messages:
    17
    Hi all, Sysinfo doesn't work so I will say what specs I have.
    Dell E6420
    Windows 7
    Nvidia NVS 4200M
    Intel HD Graphics 3000

    My CPU was running high a couple of days ago and still is, I have seen other people upgrading to windows 10 being able to solve the problem, my problem is when I use the mediacreationtool1903 exe and run it, near the end it tells me that "This device isn't compatible in windows 10.", it displays both graphics cards as "display is not compatible", I have fully upgraded all of my drivers, I unsure if I straight up can't upgrade or there's another problem.

    Any help is appreciated,
    Thanks.
     
  2. texasbullet

    texasbullet

    Joined:
    Jun 11, 2014
    Messages:
    2,448
    First Name:
    Ramon
    Seems you computer is not compatible with Windows 10. You might be lucky if you can install the 32 bit version on your computer but still may encounter some minor problems in the future.
     
  3. Adr10

    Adr10 Thread Starter

    Joined:
    May 31, 2019
    Messages:
    17
    Alright, thank you regardless.
     
  4. lunarlander

    lunarlander

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    Sep 21, 2007
    Messages:
    10,811
    You can try to upgrade your graphics card
     
  5. texasbullet

    texasbullet

    Joined:
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    First Name:
    Ramon
    He can't because it is a laptop.
     
  6. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    32,946
    First Name:
    James
    Not sure if dell has anything updated but check their site support.dell.com and put in your serial number in. Then under drivers look for a driver that has Thermal in it's name. That usually should help. You may also want to check the BIOS and make sure it's updated.
     
  7. texasbullet

    texasbullet

    Joined:
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    First Name:
    Ramon
    I also had a Dell XPS 600 which was not compatible with Windows 10 64 OS. I could only install the W10 32 bit version on it but had a few issues when using it. Now that desktop is already retired.
     
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